Patient Navigator

Healogics, LLC.

. Coordinate with Center leadership to maximize daily patient census .

Posted 9/28/2026full-timeColumbus • Ohio • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and time-management skills while effectively managing patient communications and scheduling in a fast-paced medical environment. Proficient in maintaining confidentiality and adhering to healthcare regulations and policies.

Highest-signal resume keywords

Office Administration ExperiencePatient Communication ManagementMicrosoft Office ProficiencyAttention to DetailConfidentiality Maintenance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryInsurance VerificationAppointment SchedulingCharge ReconciliationBasic Math SkillsTyping 60 WPM

Soft Skills

Customer Service SkillsInterpersonal SkillsCommunication SkillsOrganization SkillsTeam Collaboration

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft Outlook

Certifications & Qualifications

High School DiplomaGeneral Education Development (GED)

Industry Keywords

Patient Census ManagementHealthcare RegulationsCMS GuidelinesHealogics PoliciesAccrediting Organizations

About the role

Key responsibilities & impact

Coordinate with Center leadership to maximize daily patient census
Participate in staff meetings to support key functions within the Center
Greet patients and visitors, answer and route calls to appropriate staff
Manage patient communications, including scheduling, rescheduling, and appointment reminders
Work and schedule for providers according to the care continuum model
Obtain and verify patient insurance information, including pre-certifications and pre-authorizations
Enter patient insurance and charge data into appropriate databases
Collect and enter patient charges
Verify and reconcile charges as directed
Prepare and transmit monthly patient survey data and documentation to providers
Assemble new patient charts and maintain, file, and spot-check existing charts
Coordinate and schedule ancillary testing with hospital departments
Arrange patient transportation as needed
Maintain office equipment, office supplies, and medical supplies as directed
Perform other required duties

Requirements

What you’ll need

High School Diploma or General Education Development (GED)
Minimum of Two (2) or more years office administration experience, preferably in a medical setting
Proficient in Microsoft Office (Word, Excel, Outlook)
Good customer, interpersonal and communication skills, both orally and in writing
Organization and time-management skills
Ability to type 60 words per minute (wpm)
Basic math skills
Attention to details
Ability to maintain confidentiality
Ability to work in fast paced environment and to work on multiple projects at the same time
Ability to work with others and in a team environment
Must perform responsibilities according to Healogics policies, Hospital policies, accrediting organizations, federal and state regulation, and CMS guidelines

Benefits

Comp & perks

Compensation for employee service
Full-time employment