Behavioral Health Case Management Coordinator

Health Care Service Corporation

. Perform behavioral health case management according to accepted department criteria .

Posted 9/22/2026full-timeRemote • Illinois • United StatesJuniorMid-Level💰 $61,500 - $136,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Behavioral Health Case Management, including assessment, planning, and coordination of health services. Holds a valid clinical license and possesses strong communication skills to effectively liaise with providers and clients.

Highest-signal resume keywords

Registered Nurse (RN) LicenseMasters-Level Behavioral Health ProfessionalClinical Experience in Behavioral HealthCase Management Certification (CCM)Utilization Management Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Behavioral Health Case ManagementClinical AssessmentDischarge PlanningUtilization ManagementDirect Clinical CarePsychiatric Clinical ExperienceClient AdvocacyCoordination of Health ServicesProblem-SolvingPresentation Skills

Soft Skills

Customer Service OrientationVerbal CommunicationWritten CommunicationInterdisciplinary Team CollaborationAdaptability

Tools & Technologies

Microsoft TeamsDatabase ManagementVirtual Training Tools

Certifications & Qualifications

Case Management Certification (CCM)

Industry Keywords

Behavioral HealthManaged CareCommunity-Based ProgramsProvider-Side InsuranceClinical Practice

About the role

Key responsibilities & impact

Perform behavioral health case management according to accepted department criteria
Consult with physicians, providers, members, and other resources
Assess, plan, facilitate, coordinate, monitor, evaluate, and advocate health options and services
Promote quality and cost-effective outcomes using communication and available resources
Serve as liaison to providers, physicians, and members
Represent the dedicated custom team’s work during client audits
Occasionally present onsite at the Downers Grove office

Requirements

What you’ll need

Registered Nurse (RN) OR Masters-level Behavioral Health Professional or Doctoral degree in a Behavioral Health field (LCSW, LPC, LCPC, LMFT, RPsy) with a license to practice at the independent level
Current, valid, unrestricted clinical license in the state of operations (IL)
2 years of clinical experience post licensure at the independent practice level providing direct clinical care to consumers
Utilization management, discharge planning, or managed care experience
Customer service orientation
PC and database experience
Verbal and written communication skills
If a Registered Nurse, at least 2 years of psychiatric clinical experience post licensure providing direct clinical care to consumers
Case Management Certification (CCM) preferred
3 years of clinical practice experience preferred
Familiarity with ancillary services such as wellness or community-based programs
Provider-side insurance experience preferred
Familiarity with Utilization Management or Case Management activities and standardized criteria sets preferred
Bilingual English/Spanish or English/Polish preferred
Client-interfacing experience, communication and presentation skills, and problem-solving ability
Efficiency in Microsoft Teams and virtual training/productivity tools
Ability to work well with an interdisciplinary team and adapt to change
Must work within business hours of 8:00 AM–5:00 PM CST, Monday through Friday
Sponsorship is not available

Benefits

Comp & perks

Curated development plans and professional development
Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Other incentives
Annual incentive bonus plan
Remote/work-from-home arrangement
Up to 2% occasional travel for onsite presentation