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Claims Specialist
Health Care Service Corporation. Process and examine medical, disability, and/or life insurance claims .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in medical claims processing, with a strong understanding of fraud detection, PPO reimbursement methodologies, and the ability to maintain detailed records. Excels in a fast-paced, customer-service-driven environment while effectively collaborating with team members and stakeholders.
Highest-signal resume keywords
Medical Claims Processing ExperiencePPO Reimbursement MethodologiesFraud Detection and Abuse PatternsStrong Organization and Attention to DetailEffective Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Claims ProcessingCode Review EditsClaims ExaminingAnalytical SkillsDecision-Making SkillsMathematical SkillsDocumentation SkillsProblem-Solving SkillsTime Management SkillsAdaptability to New Systems
Soft Skills
Interpersonal SkillsCreative Problem-SolvingConflict Resolution SkillsTeam CollaborationAbility to Work Under Pressure
Tools & Technologies
Microsoft OfficeWordExcelOutlookAccess
Industry Keywords
Medical TerminologyDisability ClaimsLife Insurance ClaimsClaims Processing KnowledgeStop Loss Coverage
About the role
Key responsibilities & impact- Process and examine medical, disability, and/or life insurance claims
- Apply specialized claims-processing knowledge and code-review edits
- Identify fraud and abuse patterns
- Apply PPO reimbursement methodologies and understand stop loss coverage
- Investigate claims and make informed decisions
- Maintain accurate, detailed records and thoroughly document claim information
- Organize workflow, prioritize numerous tasks, and follow up on responsibilities
- Support other team members and collaborate with employees, providers, clients, and other departments
- Meet prescribed deadlines and work effectively in a fast-paced, customer-service-driven environment
- Adapt to new systems, policies, environments, and process-improvement methodologies
Requirements
What you’ll need- 4 years medical claims processing experience
- Comprehensive knowledge of specialized medical claims processing
- Understanding of code review edits, fraud and abuse patterns, PPO reimbursement methodologies, and stop loss coverage
- Excellent verbal and written communication skills
- Excellent interpersonal skills
- Performance and audit scores of 99% payment, 97% financial, and 97% accuracy or better
- Microsoft Office proficiency
- Strong organization and attention to detail
- Ability to work effectively with team members, employees, providers, and clients
- Ability to work in a fast-paced, customer service-driven environment
- Strong disability and/or life claim knowledge
- Understanding of all aspects of claims examining
- Solid investigation, analytical, organizational, math, and decision-making skills
- Minimum 5 years insurance claim experience with understanding of medical terminology
- Ability to maintain accurate, detailed records and thoroughly document claim information
- Creative problem-solving and conflict-resolution skills
- Ability to organize workflow and accept additional tasks and projects
- Strong time management skills
- Self-starter able to prioritize, manage, and follow up on numerous tasks
- Ability to make decisions independently or with minimal supervision
- Ability to handle pressure, interact effectively with other departments, and meet deadlines
- Ability to foster a positive team environment
- Adaptability to new systems, policies, environments, and improvement methodologies
- Effective use of personal computers and related software
- Proficiency in Word, Excel, and Outlook; Access preferred
- Preferred employment with HB as a Medical Claims Analyst and then Sr. Claims Analyst
- Four-year college degree in medical and/or business field preferred/a plus
Benefits
Comp & perks- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
- Other incentives
- Annual incentive bonus plan subject to the terms and conditions of the plan