Customer Service Business Analyst Intern

Health Care Service Corporation

. Participate in HCSC’s formal internship program .

Posted 10/27/2026internshipChicago • Illinois • United StatesEntry Level💰 $19 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical and problem-solving skills while collaborating with cross-functional teams to improve business outcomes. Proficient in data analysis and effective communication, with a focus on maintaining compliance with HIPAA and corporate integrity standards.

Highest-signal resume keywords

Bachelor's Degree PursuitAnalytical SkillsData AnalysisOffice 365 ProficiencyClear Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalyticsInformation TechnologyInformation SystemsComputer ScienceResearch SkillsBusiness RecommendationsProject WorkConfidentiality ComplianceProblem-SolvingOrganizational Skills

Soft Skills

CollaborationLeadership ExperienceMulti-TaskingVerbal CommunicationWritten Communication

Tools & Technologies

MS TeamsWordSharePointVirtual Team Collaboration Tools

Industry Keywords

HIPAA ComplianceCorporate IntegrityDiversity PrinciplesBusiness OutcomesMember ExperienceClient Experience

About the role

Key responsibilities & impact

Participate in HCSC’s formal internship program
Own components of project work and deliverables with guidance from a mentor and manager
Conduct research and analyze data and information
Develop recommendations to inform business decisions
Collaborate with cross-functional business and technical teams
Support departmental initiatives improving business outcomes and member and client experience
Learn and apply organizational processes, programs, and technologies
Develop and deliver a final internship presentation to department leadership
Maintain confidentiality and comply with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies

Requirements

What you’ll need

Pursuing a bachelor’s degree; rising senior with a major in business, data analytics, information technology, information systems, or computer science; other majors may be considered
Graduation date between December 2027 and June 2028
Minimum cumulative GPA of 3.0/4.0
Available for the full duration of the 10-week program
Unrestricted authorization to work in the United States; sponsorship is not available
Prior related technical internship or work experience is a plus
Volunteerism or leadership experience is a plus
Clear and concise verbal and written communication
Strong analytical and problem-solving skills
Strong organizational and multi-tasking skills
Practical PC skills, especially Office 365 and virtual team collaboration tools such as MS Teams, Word, and SharePoint

Benefits

Comp & perks

Ten-week paid internship
Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Annual incentive bonus plan
Formal intern orientation
Weekly networking opportunities among interns and company leaders
Professional development workshops
Volunteer activities