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Director of Enterprise National Account
Health Care Service Corporation. Direct, motivate, and maintain a dedicated and professional Account Management team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex group health managed care accounts, with a strong focus on client retention, profitability, and strategic leadership. Proven ability to translate business needs into actionable plans while maintaining exceptional client relationships and delivering outstanding service.
Highest-signal resume keywords
Managed Care Account ManagementGroup Health Managed Care ProductsClient Retention StrategiesBudget Development and Resource AllocationLeadership and Team Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cost-Benefit AnalysisSales PlanningOperational PlanningBusiness Case DevelopmentNegotiation SkillsPresentation SkillsFinancial AcumenStrategic Planning
Soft Skills
Leadership ExperienceCoaching and MentoringProblem SolvingCommunication Skills
Certifications & Qualifications
State Insurance Agent License
Industry Keywords
Managed CareClient SatisfactionProfitability GoalsExecutive-Level Client RelationshipsHealthcare Industry Trends
About the role
Key responsibilities & impact- Direct, motivate, and maintain a dedicated and professional Account Management team
- Ensure the team meets or exceeds retention, client satisfaction, and profitability goals
- Deliver exceptional service to assigned accounts
- Provide strategic leadership for a single, highly complex national account
- Engage with clients at the executive level
- Drive long-term business outcomes and client retention
- Manage complex group health managed care accounts and executive-level client relationships
- Oversee annual budget development, resource allocation, and operational planning
- Translate business needs and strategic initiatives into business cases and actionable plans
- Conduct cost-benefit analyses and evaluate investments to drive business value and return on investment
- Travel as business needs require
Requirements
What you’ll need- Bachelor's degree or four years of experience in managed care sales and/or managed care account management
- Current, valid State Insurance Agent License
- Eight years of experience selling group health managed care products and managing or servicing managed care accounts, including major and national accounts
- One year of management experience within the national or enterprise market in sales or account management, or three years of management experience within the healthcare industry
- Experience managing a book of business with accountability for profitability and client retention
- Demonstrated leadership experience, including expertise in account management, marketing strategies, and sales planning
- Strong knowledge of managed care products, industry trends, operational processes, and market dynamics
- Experience managing complex group health managed care accounts and executive-level client relationships
- Proven coaching, mentoring, and team development skills
- Ability and willingness to travel as business needs require
- Strong business acumen with the ability to assess customer needs, solve problems, and make sound business decisions
- Demonstrated ability to build and maintain strong customer and stakeholder relationships
- Excellent negotiation, presentation, sales, financial, and strategic planning skills
- Exceptional verbal and written communication skills
- Experience overseeing annual budget development, resource allocation, and operational planning
- Ability to translate business needs and strategic initiatives into compelling business cases and actionable plans
- Experience conducting cost-benefit analyses and evaluating investments to drive business value and return on investment
Benefits
Comp & perks- health and wellness benefits
- 401(k) savings plan
- pension plan
- paid time off
- paid parental leave
- disability insurance
- supplemental life insurance
- employee assistance program
- paid holidays
- tuition reimbursement
- other incentives
- annual incentive bonus plan
- Flex work arrangement, with a minimum of three days per week in the office