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Director, Project Management Office
Health Care Service Corporation. Provide strategic leadership, technical expertise, and business acumen for critical technology and business initiatives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strategic leadership and technical expertise in managing complex, enterprise-wide programs while fostering collaboration and accountability across cross-functional teams. Proficient in project delivery, budget management, and driving AI-led innovation within the Health Care and Health Insurance industries.
Highest-signal resume keywords
Project ManagementProgram ManagementAI-Led InnovationLeadership ExperienceBudget Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project DeliveryProcess InnovationCost AccountingPortfolio Management ToolsProgram Performance Management
Soft Skills
Communication SkillsNegotiation SkillsConflict ResolutionFacilitation SkillsOrganizational Skills
Tools & Technologies
Microsoft Office SuiteExcelPowerPointWordProject
Certifications & Qualifications
PMP CertificationPGMP Certification
Industry Keywords
Health CareHealth InsuranceEPMOAI CapabilitiesExecutive Leadership
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Provide strategic leadership, technical expertise, and business acumen for critical technology and business initiatives
- Serve as a liaison between business and IT teams, translating strategic objectives into executable programs
- Lead evaluation, prioritization, and implementation of an AI-enabled transformation of the EPMO
- Partner cross-functionally to build a modern EPMO using AI capabilities for document analysis, meeting management, delivery planning, forecasting, analytics, and reporting
- Develop understanding of HCSC products, technology landscape, and Lines of Business to assess feasibility and dependencies
- Manage competing priorities and oversee end-to-end delivery of complex, enterprise-wide programs
- Oversee budget, schedule, scope, resources, quality, risk, and overall program performance
- Work with Product Delivery Leaders, IT Product Managers, and executive stakeholders to drive execution
- Remove obstacles, mitigate risks, build consensus, and facilitate timely decision-making
- Lead and provide oversight for matrixed Program and Project Managers
- Foster collaboration, accountability, and operational excellence to deliver strategic business outcomes
Requirements
What you’ll need- Bachelor Degree and 10 years experience in project management, program management, product development, transformation, or related experience or 14 years in project or program management
- 4 years of leadership experience
- Experience driving process innovation in a project delivery environment
- Proven ability to work effectively in a matrixed environment across multiple senior/executive leadership domains
- Strategic business focus and understanding; customer-focused perspective
- Organization, communication, and facilitation skills
- Long-term focus and ability to make strategic decisions or recommendations
- Experience with project delivery and managing large programs
- Negotiation and conflict resolution skills
- Understanding of the company's core business and associated products/services
- Ability to lead a team in multiple locations
- Cost accounting and budgeting knowledge
- Ability to develop strong working relationships, especially at an executive level
- Ability to influence direct/indirect reports, project stakeholders, and executives in a matrix organization
- Ability to handle ambiguity and adapt to changing priorities
- Structured, organized, and methodical execution; ownership and accountability for outcomes
- Ability to oversee multiple parallel efforts and deliver programs/releases on schedule
- Knowledge of standard portfolio management tools
- Proficiency with Microsoft Office Suite, including Excel, PPT, Word, and Project
- Master's Degree or MBA preferred
- Extensive experience in project delivery and complex programs preferred
- Consulting experience preferred
- Health Care and/or Health Insurance Industry experience preferred
- Experience driving AI-led innovation across people, process, and technology preferred
- PMP and/or PGMP Certification preferred
Benefits
Comp & perks- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
- Other incentives
- Annual incentive bonus plan
- Flexible work arrangement with office attendance a minimum of three days a week for Flex employees