Government Programs Care Manager I

Health Care Service Corporation

. Provide care coordination to members via telephonic and/or field-based care management .

Posted 10/8/2026full-timeGallup • New Mexico • United StatesMid-LevelSenior💰 $23 - $40 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care coordination and member engagement, utilizing strong communication skills and healthcare knowledge to support members in achieving their health goals. Proficient in telephonic and field-based care management, with a focus on customer service and adherence to healthcare programs.

Highest-signal resume keywords

Bachelor's Degree in NursingCare Coordination ExperienceHealthcare Terminology KnowledgeMicrosoft Office ProficiencyMotivational Interviewing Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care PlanningHealth ScreeningsTelephonic Care ManagementField-Based Care ManagementMember Needs Analysis

Soft Skills

Customer Service SkillsVerbal Communication SkillsWritten Communication SkillsCoaching Skills

Tools & Technologies

Clinical SystemsMicrosoft Office

Certifications & Qualifications

Current Unrestricted Driver's License

Industry Keywords

Managed CareMedicaidGovernment ContractsHealth Programs

About the role

Key responsibilities & impact

Provide care coordination to members via telephonic and/or field-based care management
Inform and educate members on healthcare programs addressing their personal health needs
Engage members in discussions about adherence to personal health goals
Respond to member inquiries
Support clinical operations with provider and member activities
Complete member telephonic and/or field-based health screenings that do not require clinical judgment
Perform care planning duties, including visits to members’ homes and/or facilities
Conduct field-based care around the Gallup, New Mexico area

Requirements

What you’ll need

Bachelor’s degree in nursing, social work, counseling, human-services or social sciences, or LVN, LPN and 1 year of related experience or 3 years of equivalent experience in managed care, a state care coordination or waiver program
Knowledge of healthcare terminology
Experience coordinating member healthcare related needs, providing assistance to members, and analyzing member needs
PC proficiency including Microsoft Office applications and clinical systems
Customer service skills
Verbal and written communications skills, including developing written correspondence and coaching skills such as motivational interviewing
Current unrestricted driver's license, transportation and applicable insurance
Familiarity with Medicaid or government contracts preferred
Ability to work remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii

Benefits

Comp & perks

Curated development plans and professional development
Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Other incentives
Annual incentive bonus plan