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Health Care Service Corporation

Government Programs Care Manager III

Health Care Service Corporation

. Provide care coordination to members through telephonic and/or field-based care management .

Posted 9/22/2026full-timeDowners Grove • Illinois • United StatesMid-LevelSenior💰 $35 - $58 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in care coordination, clinical assessments, and patient education, with a strong focus on engaging members in their health goals. Proficient in analyzing medical data and interfacing with diverse stakeholders to enhance healthcare delivery.

Highest-signal resume keywords
Registered Nurse (RN)Clinical Care ExperienceCare CoordinationMedical Data AnalysisBilingual English and Spanish

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Health AssessmentsCare PlanningTelephonic Care ManagementWellness ExperienceCondition Management
Soft Skills
Verbal CommunicationWritten CommunicationInterpersonal Skills
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointWeb-Based Applications
Certifications & Qualifications
Case Management CertificationHealthcare Certification
Industry Keywords
Managed CareBehavioral HealthPopulation ManagementGovernment ProgramsComplex Case Management

About the role

Key responsibilities & impact
  • Provide care coordination to members through telephonic and/or field-based care management
  • Inform and educate members on healthcare programs addressing personal health needs
  • Engage members in discussions about adherence to personal health goals
  • Respond to member inquiries
  • Support clinical operations with provider and member activities
  • Complete telephonic and/or field-based health screenings
  • Conduct comprehensive health assessments and care planning
  • Visit members’ homes and/or facilities as needed for complex and specialty populations
  • Present clinical issues to members and physicians
  • Interface with internal staff, management, external vendors, and community resources
  • Travel within the assigned territory

Requirements

What you’ll need
  • Registered Nurse (RN) with 2 years of direct clinical care experience in a clinical setting, or specified unrestricted behavioral health license with 2 years of clinical practice experience
  • Current, valid, unrestricted license in the state of operations or reciprocity
  • Plus 3 years of wellness or managed care experience presenting clinical issues with members/physicians
  • Knowledge of the health and wellness marketplace and employer trends
  • Verbal and written communication skills for discussing medical needs and interfacing with internal staff, management, external vendors, and community resources
  • Analytical experience including medical data analysis
  • PC proficiency including Word, Excel, PowerPoint, databases, and web-based applications
  • Current unrestricted driver’s license, transportation, and applicable insurance
  • Ability and willingness to travel within assigned territory
  • Illinois high-needs children: bachelor’s degree in nursing, social sciences, social work, or related field and 1 year of supervised clinical experience in a human-services field
  • Illinois waiver-specific alternative qualifications, including RN, LPN, social work, counseling, psychology, human services, case management, or relevant program experience
  • Texas Level 3: experience working with children and young adults with similar behavioral health conditions or behaviors in three of the last five years
  • Preferred: 3 years direct clinical experience
  • Preferred: patient education experience
  • Preferred: condition management experience
  • Preferred: bilingual English and Spanish
  • Preferred: complex or catastrophic case management experience
  • Preferred: certification in case management, training, project management, or nationally recognized healthcare certification
  • Preferred: government programs experience
  • Preferred: population management experience
  • Preferred: MCO case management experience

Benefits

Comp & perks
  • Curated development plans supporting professional growth
  • Professional development investment
  • Union role
  • Remote/telecommute work arrangement