Government Programs Care Manager Support Specialist I

Health Care Service Corporation

. Support administrative care management duties .

Posted 11/11/2026full-timeRemote • United StatesJuniorMid-Level💰 $18 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in managing member needs and coordinating outreach efforts within healthcare systems. Strong communication skills are essential for developing correspondence and responding to inquiries effectively.

Highest-signal resume keywords

Managed Care Systems ExperienceHealthcare Terminology KnowledgeVerbal And Written Communication SkillsCustomer Service SkillsPC Proficiency Including Microsoft Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryMember Outreach CoordinationBasic Medical Terminology KnowledgeClaims DocumentationEnrollment Processes

Soft Skills

Communication SkillsOrganizational Skills

Tools & Technologies

Fax SystemsEmail SystemsTelephone Systems

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Healthcare InitiativesQuality CampaignsNon-Clinical Needs ManagementCommunity-Based Organizations

About the role

Key responsibilities & impact

Support administrative care management duties
Conduct member and provider outreach
Support healthcare initiatives and activities, including educational and quality campaigns
Assist with scheduling care manager and member appointments
Respond to member inquiries
Perform data entry and research
Support members’ non-clinical needs
Manage low-risk members for health-related social needs, education, and basic member outreach screenings or inquiries
Coordinate member needs and provide assistance to members
Develop written correspondence for internal and external stakeholders

Requirements

What you’ll need

High school diploma or GED
1 year of college and 2 years’ experience with communication systems including Fax, Email and Telephone
1 year experience with managed care system(s) or healthcare systems, such as hospitals, doctor offices, or community-based organizations
Experience coordinating member needs, providing assistance to members, and analyzing member needs
Basic knowledge of medical or healthcare terminology
Knowledge of clinical systems, including claims, enrollment, and documentation
PC proficiency including Microsoft Office applications
Customer service skills
Verbal and written communication skills, including developing written correspondence to internal and external stakeholders
Sponsorship is not available
Ability to work 8 AM to 5 PM in a time zone aligned with the applicant’s location

Benefits

Comp & perks

Curated development plans and professional development opportunities
Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Annual incentive bonus plan
Other incentives