Lead Business Consultant

Health Care Service Corporation

. Support a new Individual and Family Markets team responsible for requirements research, document language drafting, and cross-team processes .

Posted 11/11/2026full-timeUnited StatesSenior💰 $92,700 - $167,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management, strategic planning, and process improvement within the healthcare sector, with a strong focus on leading teams and effective communication across multiple divisions. Proficient in document management and presentation preparation for senior leadership.

Highest-signal resume keywords

Project ManagementStrategic PlanningTeam LeadershipCommunication SkillsProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Document DraftingRequirements ResearchAnalytical SkillsDetail-OrientedNegotiation Skills

Soft Skills

Organizational SkillsProblem ResolutionCoachingMentoring

Tools & Technologies

MS Office Proficiency

Industry Keywords

Healthcare ExperienceIndividual and Family MarketsPersonalization EffortsMatrixed EnvironmentBenefit Specifications

About the role

Key responsibilities & impact

Support a new Individual and Family Markets team responsible for requirements research, document language drafting, and cross-team processes
Create, maintain, and revise documents
Support filing of customer-specific documents for new and existing business in accordance with corporate guidelines, benefit specifications, and statutory requirements
Support performance, overall quality, and resource allocation for Individual and Family Markets document generation teams
Support implementation strategies, projects, and initiatives
Lead, coach, and mentor teams and junior resources
Manage and delegate assignments across multiple complex projects in a matrixed environment
Communicate with senior management and leadership across multiple divisions
Prepare presentations for senior management and other audiences

Requirements

What you’ll need

Bachelor’s degree and 5 years of experience OR 11 years of experience in project management, business analysis, process improvement, strategic planning, product administration or another relevant healthcare function
Demonstrated experience leading, coaching, and mentoring teams and more junior resources
Experience communicating with senior management and leadership from multiple divisions
Problem resolution experience and skills
Knowledge of strategic planning techniques and industry trends
Verbal and written communication skills, including establishing working relationships across departments, preparing presentations to senior management, and establishing a team environment
Experience managing and delegating assignments across multiple complex projects successfully in a matrixed environment
PC proficiency including MS Office products
Organizational skills
Negotiation skills
Analytical skills
Detail-oriented
No current or future visa sponsorship, including H-1B, TN, OPT, CPT, or other employment-based sponsorship
Preferred: Experience driving personalization efforts at a large organization
Preferred: Monitoring and tracking initiative impacts against the personalization maturity curve and connecting them to key enterprise outcomes
Preferred: Health insurance or healthcare industry experience
Preferred: Proven strategic thinking and execution
Preferred: Ability to drive decisions, create optionality, and determine impacts of options
Preferred: Ability to clearly articulate and prepare presentations for all levels to share data, options, and recommendations

Benefits

Comp & perks

Curated development plans and professional development investment
Annual incentive bonus plan
Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Other incentives
Hybrid flex policy with a minimum of three days in the office weekly