Manager, Contract Administration, Operations

Health Care Service Corporation

. Manage the Enterprise Contract Administration personnel and units responsible for drafting, vetting, and filing group, retail member, employer, and some government documents .

Posted 10/16/2026full-timeUnited StatesMid-LevelSenior💰 $92,700 - $167,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in health insurance contract operations, including management of contract negotiations, compliance with regulatory requirements, and performance management. Proficient in leading teams, managing budgets, and ensuring adherence to corporate policies while maintaining effective communication with stakeholders.

Highest-signal resume keywords

Health Insurance Contract Operations ExperienceLeadership SkillsProject Management SkillsAnalytical And Reporting SkillsKnowledge Of Health Products And Procedures

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract NegotiationDocument MaintenanceVersion ControlCompliance ManagementPerformance ManagementAnalytical SkillsReporting SkillsProject ManagementKnowledge Of Underwriting RequirementsKnowledge Of External Adjudication Processes

Soft Skills

Verbal Communication SkillsWritten Communication SkillsCustomer Service AcumenRelationship BuildingIssue Resolution

Tools & Technologies

Microsoft Office Suite

Certifications & Qualifications

Bachelor's DegreeJ.D. Degree (Preferred)

Industry Keywords

Health InsuranceDepartment Of InsuranceCorporate IntegrityHIPAA ComplianceContract SpecificationsFunding ArrangementsPar Plan OperationsDiversity

About the role

Key responsibilities & impact

Manage the Enterprise Contract Administration personnel and units responsible for drafting, vetting, and filing group, retail member, employer, and some government documents
Manage employer contract negotiations, signature tracking, custom provisions, document maintenance, and version control
Provide subject matter expertise on employer and member documents, including certificate booklets, ASAs, and BPAs
Manage updates to member and employer masters to ensure compliance with policies, regulations, and Blue Card language
Oversee creation and historical maintenance of standard and custom certificate language according to Department of Insurance statutory requirements and HCSC policies
Hire, train, manage performance and pay administration, oversee budgets, support change management, succession planning, and talent management
Lead special projects and legislative task forces
Prepare and communicate performance management reports and issue resolution
Ensure policy, procedure, and guideline deviations are reviewed and approved
Assist with responses to Department of Insurance or legal inquiries involving specific accounts
Communicate professionally with coworkers, management, customers, and other stakeholders
Comply with HIPAA, diversity, corporate integrity, compliance, and other applicable policies
Maintain confidentiality and communicate with management regarding assigned responsibilities

Requirements

What you’ll need

Bachelor's degree and 5 years of health insurance contract operations experience plus one year of management experience, OR 9 years of health insurance contract operations experience plus one year of management experience
Knowledge of health products and procedures, underwriting requirements, contract and funding arrangements
Analytical and reporting skills
PC proficiency including Microsoft Office Suite
Project management skills
Customer service experience and acumen
Leadership skills
Verbal and written communication skills to manage staff and operations, build relationships across the organization and with external key stakeholders, build consensus, and resolve issues
J.D. degree or 4 years of experience in a leadership role with independent decision-making (preferred)
Knowledge of external adjudication processes (preferred)
Knowledge of large or national account contract specifications and processing systems (preferred)
Knowledge of corporate marketing practices, health insurance product lines, and Par Plan operations (preferred)
Employment may be contingent upon successful completion of drug screening in accordance with applicable law

Benefits

Comp & perks

Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Other incentives
Annual incentive bonus plan
Flexible work arrangement with a minimum of three days per week in the office