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Manager, Network Management – Provider Performance
Health Care Service Corporation. Manage daily activities and implement strategies to improve provider HEDIS, STARS, risk adjustment, and financial performance .
Posted 9/29/2026full-timeHouston • Texas • United StatesMid-LevelSenior💰 $92,700 - $167,500 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in provider contracting, relationship management, and performance improvement within a value-based care environment. Proficient in negotiation, project management, and analytical skills to drive financial performance and operational efficiencies.
Highest-signal resume keywords
Provider Contracting ExperienceNegotiation SkillsLeadership SkillsHEDIS KnowledgeProject Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Provider ContractingFinancial AnalysisClaims Processing SystemsHEDISCMS STARsExcel (Pivot Tables, VLOOKUP)Analytical SkillsPerformance ImprovementValue-Based CareProject Management
Soft Skills
Relationship BuildingVerbal CommunicationWritten CommunicationAbility to Work Under PressureMentoring Skills
Tools & Technologies
Microsoft OfficeExcel
Industry Keywords
Managed CareHealth InsuranceProvider EducationValue-Based ArrangementsMarketplace Knowledge
About the role
Key responsibilities & impact- Manage daily activities and implement strategies to improve provider HEDIS, STARS, risk adjustment, and financial performance
- Lead provider recruitment and contracting efforts for physicians, physician groups, and facilities, including large or complex health systems and value-based arrangements
- Develop and negotiate contracts
- Build and maintain strong provider relationships
- Ensure strategic coverage within the assigned territory
- Provide ongoing provider education and service
- Lead a team of Provider Performance Network Operations Consultants
- Manage, mentor, and train provider support resources
- Serve as a subject matter expert to improve efficiencies and results
- Engage physicians and influence behavior change
- Identify performance improvement opportunities and develop actionable plans
- Measure outcomes and adjust strategies to achieve client goals in a value-based care environment
- Work onsite at provider offices typically 3 days a week and from home 2 days a week
- Attend infrequent evening and weekend meetings
Requirements
What you’ll need- Bachelor Degree and 5 years provider contracting experience OR 9 years managed care experience including 5 years provider contracting experience
- Extensive knowledge of provider and facility contracting, products, and claims/processing systems
- Leadership skills to oversee staff, implement initiatives, and work across the company to resolve issues
- Negotiation skills
- Relationship building skills
- Knowledge of marketplace
- Ability to meet deadlines and work well under pressure
- Verbal and written communication skills to interact with all levels of corporate personnel and providers
- PC proficiency including Microsoft Office
- Analytical skills
- Project management skills
- Ability and willingness to travel within assigned areas, including overnight stays
- Sponsorship is not available
- Previous HEDIS and/or CMS STARs experience preferred
- Solid understanding of health insurance, customer messaging/design and project management preferred
- Expert level of Excel, including pivot tables and VLOOKUP, preferred
- Experience in financial/trend analysis preferred
- Proven ability to foster and manage working relationships within a matrix environment preferred
Benefits
Comp & perks- Curated development plans and professional development
- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
- Annual incentive bonus plan
- Other incentives