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Manager, Quality Improvement
Health Care Service Corporation. Support population health, quality improvement, and value-based care initiatives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in population health management, quality improvement, and value-based care initiatives, with a strong focus on improving health outcomes and provider performance through data analysis and strategic implementation. Proficient in HEDIS methodology and Medicare Stars programs, with a proven track record of enhancing preventive care and closing care gaps.
Highest-signal resume keywords
Registered Nurse (RN) LicenseMedicare Stars ExperienceHEDIS ExperienceQuality Improvement ExperienceLeadership Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisQuality ImprovementCare Gap IdentificationProject ManagementMedical Terminology KnowledgeTotal Quality Management (TQM)Continuous Quality Improvement (CQI)EMR/EHR Data UtilizationProvider Performance ImprovementPreventive Care Strategies
Soft Skills
Verbal CommunicationWritten CommunicationFacilitation SkillsCollaborationAnalytical Thinking
Tools & Technologies
Microsoft WindowsDatabase ManagementQuality DashboardsCare Gap ReportsProvider Scorecards
Certifications & Qualifications
Registered Physician Assistant (RPA) License
Industry Keywords
Population HealthValue-Based CareChronic Disease ManagementAccreditation Agency ProgramsHealth Systems Collaboration
Tech Stack
Tools & technologiesRPA
About the role
Key responsibilities & impact- Support population health, quality improvement, and value-based care initiatives
- Collaborate closely with provider groups, clinicians, and internal business partners
- Provide embedded support to providers
- Conduct member outreach
- Identify and close care gaps
- Educate providers
- Improve quality measures
- Implement clinical and operational strategies that enhance preventive care and improve health outcomes
- Support value-based care objectives
- Analyze data and prepare reports
- Prepare recommendations and written documentation
- Facilitate work groups
- Improve provider performance and member outcomes
Requirements
What you’ll need- Registered Nurse (RN) or Registered Physician Assistant (RPA) with current, unrestricted license in the state of operations
- 2 years’ experience using accreditation agency programs
- 3 years of medical surgical and/or Quality Improvement and Utilization Review experience
- 2 years of leadership or supervisory experience
- Knowledge of medical terminology and procedures
- Experience using Total Quality Management (TQM)/Continuous Quality Improvement (CQI) concepts
- Analytical skills to analyze data and prepare reports
- Verbal and written communication skills for preparing recommendations and documentation and facilitating work groups
- 5 years' hands-on Medicare Stars and HEDIS experience with direct accountability for improving quality measures, closing care gaps, increasing Star ratings, and delivering measurable improvements in provider performance and member outcomes
- Project management experience and skills
- PC experience using Microsoft Windows-based products and database experience
- Advanced technical knowledge of HEDIS methodology, measure specifications, numerator/denominator logic, exclusion criteria, care gap identification, and provider performance improvement (preferred)
- 8 years' hands-on Medicare Stars and HEDIS experience (preferred)
- 3 years' experience leading quality consultants, practice consultants, provider engagement teams, or population health staff (preferred)
- 5 years' experience partnering directly with physician practices, medical groups, health systems, ACOs, or clinics (preferred)
- Experience managing relationships with multiple providers, physician groups, or practice leaders (preferred)
- 5 years' experience supporting population health, preventive care, chronic disease management, care management, or value-based care programs (preferred)
- Demonstrated success conducting provider and member outreach programs (preferred)
- 3 years' experience using EMR/EHR data, HEDIS reports, care gap reports, provider scorecards, and quality dashboards (preferred)
Benefits
Comp & perks- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
- Other incentives
- Annual incentive bonus plan
- Professional development through curated development plans