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Pharmacy Operations Representative
Health Care Service Corporation. Provide assistance to pharmacists and pharmacy coordinators in resolving issues .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise as a Licensed Pharmacy Technician with strong drug information skills and proficiency in managing prior authorization processes. Capable of effective communication and collaboration with internal and external stakeholders in a healthcare setting.
Highest-signal resume keywords
Licensed Pharmacy TechnicianManaged Care Customer Service ExperienceDrug Information SkillsVerbal and Written Communication SkillsProficiency in Word Processing and Spreadsheets
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Drug Information SkillsClinical Documentation ReviewPrior Authorization EvaluationOrganizational SkillsRetail Pharmacy Experience
Soft Skills
Verbal Communication SkillsWritten Communication SkillsAbility to Handle Multiple Tasks
Tools & Technologies
Word Processing SoftwareSpreadsheet SoftwareDatabase Management
Certifications & Qualifications
Licensed Pharmacy Technician
Industry Keywords
Managed CareHealthcareInsurance IndustryMedical Policy
About the role
Key responsibilities & impact- Provide assistance to pharmacists and pharmacy coordinators in resolving issues
- Review clinical documentation for medical necessity based on medical policy
- Work with internal departments and external vendors to evaluate and resolve medical prior authorization-related issues
Requirements
What you’ll need- Current Licensed/Certified Pharmacy Technician
- Managed care customer service experience
- Drug information skills
- Verbal and written communication skills
- Demonstrated proficiency in word processing, spreadsheets, and database
- Skills to handle multiple tasks and organizational skills
- Bachelor’s degree in Business or a related health care field or four years work experience in a health care/insurance industry
- Retail Pharmacy experience preferred
- Work availability Monday through Friday, 8 hours between 7AM–6 PM MST, with weekend rotation
- Training availability Monday through Friday, 7AM–3 PM MST
- Sponsorship is not available
- Ability to work remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii
Benefits
Comp & perks- Curated development plans and professional development opportunities
- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
- Other incentives
- Annual incentive bonus plan