Pharmacy Technician Representative

Health Care Service Corporation

. Support pharmacists, pharmacy coordinators, and pharmacy programs or initiatives .

Posted 9/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $19 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care coordination, member outreach, and problem-solving within pharmacy programs. Proficient in managing pharmacy-related issues and providing high-quality support while adhering to productivity goals.

Highest-signal resume keywords

Certified Pharmacy Technician (CPhT)Current State Pharmacy Technician LicensuresCare CoordinationCustomer Service Experience in Health CareStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Pharmacy-Related Resources KnowledgeMedication Adherence PromotionAccurate DocumentationDrug InformationMicrosoft Office Proficiency

Soft Skills

Active Listening SkillsProblem-Solving SkillsOrganizational Skills

Tools & Technologies

DatabasesSoftware Applications

Certifications & Qualifications

National Pharmacy Technician Certification (CPhT)

Industry Keywords

Health CareInsurance IndustryMember SupportPharmacy ProgramsBilingual Spanish-Speaking Skills

About the role

Key responsibilities & impact

Support pharmacists, pharmacy coordinators, and pharmacy programs or initiatives
Conduct member outreach and care coordination
Resolve pharmacy-related issues
Collaborate with internal departments, external vendors, providers, pharmacies, and members
Evaluate and resolve pharmacy-related issues
Facilitate access to care
Provide high-quality member support for pharmacy programs and initiatives
Promote medication adherence
Address medication access barriers
Facilitate referrals and connect members to appropriate resources
Document interactions accurately and meet productivity goals

Requirements

What you’ll need

Minimum 3 years of customer service experience, preferably in a health care/insurance industry (or equivalent)
Certified Pharmacy Technician (CPhT)
Current State Pharmacy Technician Licensures in good standing
Current National Pharmacy Technician Certification (CPhT) preferred, with active certification in good standing through PTCB or NHA
Active listening skills
Care coordination and problem-solving skills
Experience collaborating with providers, pharmacies, and care teams
Ability to work independently in a remote environment, manage outreach activities, accurately document interactions, and meet productivity goals
Strong communication, care coordination, and problem-solving skills
Strong computer proficiency, including Microsoft Office applications and ability to learn and navigate databases and software applications
Knowledge of drug information and pharmacy-related resources
Strong organizational skills and ability to manage multiple priorities, follow complex oral and written instructions, and understand technical information
Bilingual Spanish-speaking skills preferred
Must be eligible to work in the United States; sponsorship is not available

Benefits

Comp & perks

Curated development plans and professional development
Annual incentive bonus plan
Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Other incentives
10% pay differential for bilingual Spanish speakers after training period
Remote work from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii