Senior Manager, IT QA

Health Care Service Corporation

. Lead end-to-end quality engineering and test service delivery across a product line .

Posted 9/22/2026full-timeUnited StatesSenior💰 $102,000 - $184,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading quality engineering and testing efforts for complex enterprise applications, with a strong focus on automation, continuous testing, and effective vendor management. Proven ability to develop and execute comprehensive test strategies while collaborating with cross-functional teams to ensure high-quality product delivery.

Highest-signal resume keywords

Quality Engineering LeadershipTest Automation ImplementationVendor Relationship ManagementAgile Development MethodologiesImpact Analysis and Estimation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Test Strategy DevelopmentTest Data ManagementUsability TestingImpact AnalysisTest Environment DesignContinuous TestingAPI TestingSQLITILSDM

Soft Skills

NegotiationTeamworkCollaborationCustomer Relationship ManagementAbility to Prioritize

Tools & Technologies

HP ALMAzure DevOpsJiraCI/CD PipelinesPostmanReadyAPISoapUICloud Platforms (Azure, AWS, GCP)

Certifications & Qualifications

ISTQBCertified Scrum Master (CSM)SAFe AgilistAgile Testing CertificationsISEB System Testing Foundation Certification

Industry Keywords

InsuranceClaimsHealthcareRegulated IndustriesEnterprise Applications

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud PlatformSQL

About the role

Key responsibilities & impact

Lead end-to-end quality engineering and test service delivery across a product line
Establish the vision, strategy, and governance necessary to ensure successful product outcomes
Oversee all testing operations
Direct test planning and execution
Perform impact analysis and estimation
Manage internal and external testing resources
Advance automation and continuous testing capabilities
Ensure effective test environments and data management
Serve as the primary vendor relationship manager
Partner with business and technology leaders to balance quality, delivery speed, and business value
Act as the primary point of accountability for testing outcomes
Collaborate with Product, Engineering, and Business stakeholders
Manage vendor partnerships to ensure high-quality, efficient, and scalable delivery

Requirements

What you’ll need

Bachelor Degree and 5 years Information Technology OR 9 years Information Technology experience
7+ years of experience leading quality engineering and testing efforts for complex enterprise applications and product delivery teams
Proven experience developing and executing product line test strategies across multiple applications, releases, and integrated platforms
Experience managing and mentoring QA/Test Engineers in Agile products team environment
Experience in HP Application Lifecycle Management (ALM), Structured Query Language (SQL), System Development Methodology (SDM)
Experience in technologies testing
Experience in application and infrastructure integration
Experience in IT Infrastructure Library (ITIL)
Experience in Iterative / Agile / Scrum development
Experience in test automation
Experience in usability testing
Experience in demand types / delivery methods (Agile, Scrum, Iterative Development)
Impact analysis and estimation experience
Testing vendor relationship management and governance
Test data management, test environment design and management
Understanding of business strategic needs and IT capabilities
Customer relationship management
Ability to develop a strong vision, lead, influence, and mobilize
Ability to prioritize and make trade-off decisions
Negotiation, teamwork and collaboration
Preferred: strong experience with test management tools such as HP ALM, Azure DevOps, Jira, or equivalent
Preferred: experience implementing and scaling test automation frameworks and continuous testing practices
Preferred: experience with test data management, test environment strategy, and release readiness planning
Preferred: experience performing impact assessments, risk evaluations, test estimations, and release planning activities
Preferred: experience managing external testing vendors, including governance, performance management, and delivery oversight
Preferred: strong understanding of quality engineering practices, shift-left testing, and test optimization methodologies
Preferred: experience supporting business-critical product lines and translating business objectives into effective testing strategies
Preferred: ability to drive defect management, root cause analysis, and continuous quality improvement initiatives
Preferred: experience collaborating with Product Managers, Business Stakeholders, Architects, Developers, and Operations teams
Preferred: strong customer focus with the ability to balance quality, speed, risk, and business value
Preferred: experience with CI/CD pipelines and DevOps practices
Preferred: experience with API testing tools (Postman, ReadyAPI, SoapUI, etc.)
Preferred: experience with cloud platforms such as Azure, AWS, or GCP
Preferred: relevant certifications such as ISTQB, Certified Scrum Master (CSM), SAFe Agilist, or Agile Testing certifications
Preferred: experience in insurance, claims, healthcare, or other highly regulated industries
Preferred: ISEB System Testing Foundation Certification or similar

Benefits

Comp & perks

Curated development plans and professional development opportunities
Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Annual incentive bonus plan
Other incentives