Senior Market Research Consultant

Health Care Service Corporation

. Function as an internal consultant and program manager across marketing, strategy, product development, customer loyalty, internal operations, and business development initiatives .

Posted 10/21/2026full-timeRemote • United StatesSenior💰 $84,400 - $152,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in marketing research, consulting, and strategic decision-making, with a strong focus on performance improvement and operational efficiency. Proficient in data analysis and interpretation using tools like Tableau and Excel, while effectively leading and mentoring cross-functional teams.

Highest-signal resume keywords

Marketing Research ExperienceData Analysis and InterpretationProject Management SkillsPerformance Improvement StrategiesHealthcare Quality Environment Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial AnalysisStatistical AnalysisSurvey DesignMarket Segmentation AnalysisQuantitative Research SkillsQualitative Research SkillsPresentation SkillsData ManagementPerformance Data InterpretationBusiness Recommendations Development

Soft Skills

Strong Communication SkillsProblem SolvingOrganization SkillsInitiative and PersistenceInterpersonal Skills

Tools & Technologies

ExcelTableauWord Processing SoftwarePresentation SoftwareStatistical Analysis Software

Industry Keywords

Medicare STAR RatingsMember ExperienceQuality ImprovementPopulation Health InitiativesManaged CareHealthcare Quality

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Function as an internal consultant and program manager across marketing, strategy, product development, customer loyalty, internal operations, and business development initiatives
Work with leadership, project staff, and inter-departmental staff and management teams to define objectives and identify key issues
Identify performance gaps, operational inefficiencies, and opportunities for improvement
Analyze member experience, quality, market research, and performance data
Interpret and translate data from dashboards, surveys, Excel, Tableau, and other reporting tools
Develop actionable business recommendations
Drive strategic decision-making and performance improvement initiatives
Lead and mentor other staff, as appropriate

Requirements

What you’ll need

Bachelor’s degree AND 6 years marketing research, consulting, or planning experience OR 10 years marketing research, consulting, or planning experience
Knowledge of financial and statistical analysis and interpretation
Knowledge of survey design, market segmentation analysis, consumer research, and psychographic market research concepts
Conceptual, quantitative and qualitative research and analytic skills
Knowledge of word processing, data management, spreadsheet, statistical analysis, and presentation software
Project management skills
Strong organization, prioritization, problem solving, and communication skills
Strong verbal, written, and interpersonal communication skills
Ability to manage multiple projects concurrently
Initiative and persistence, with ability to meet deadlines
Ability to interact with staff and management across multiple departments
PC proficiency including Word, Excel, and PowerPoint
Presentation and group facilitation aptitude
Ability to lead and mentor other staff, as appropriate
Sponsorship is not available
Preferred: 7+ years supporting Medicare STAR Ratings, member experience, quality improvement, or population health initiatives
Preferred: 7+ years identifying performance gaps, operational inefficiencies, and leading performance improvement strategies
Preferred: 5+ years interpreting healthcare performance data, dashboards, Tableau, Excel, or similar reporting tools
Preferred: 5+ years delivering training and educating senior leaders, vendors, and cross-functional stakeholders
Preferred: 5+ years in a health plan, Medicare Advantage, managed care, payer, or healthcare quality environment
Preferred: 5+ years presenting performance results to executive and non-technical audiences
Preferred: 3+ years managing multiple concurrent projects
Master’s degree in a related field preferred

Benefits

Comp & perks

Curated development plans
Professional development opportunities
Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Other incentives
Annual incentive bonus plan