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Senior Provider Relations Coordinator
Health Care Service Corporation. Provide support to contracted providers under supervision .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managed care operations, provider relations, and healthcare administration, with strong analytical and organizational skills. Proficient in utilizing Microsoft Office and CRM systems to enhance provider engagement and operational efficiency.
Highest-signal resume keywords
Managed Care Operations ExperienceProvider Relations SupportAnalytical SkillsMicrosoft Office ProficiencyExperience with Salesforce
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Managed Care OperationsAnalytical SkillsData Review and AuditingContractual Compliance EvaluationReport CreationProject TrackingAdministrative Support FunctionsAttention to DetailOrganizational SkillsTime Management
Soft Skills
Verbal Communication SkillsWritten Communication SkillsOrganizational SkillsPlanning SkillsAbility to Manage Multiple Priorities
Tools & Technologies
Microsoft OfficeSalesforceCRM SystemsExcelWordOutlookPowerPointTeams
Industry Keywords
Healthcare OperationsProvider NetworkContractingCredentialingProvider RelationsHealth Plan
About the role
Key responsibilities & impact- Provide support to contracted providers under supervision
- Develop and maintain cooperative working relationships with contracted providers
- Enhance provider ease of doing business with HCSC
- Track and resolve issues
- Educate and train providers
- Identify trends
- Evaluate providers to ensure contractual and financial requirements are adhered to and performed
- Travel within the assigned territory, including overnight stays
- Work in a Flex schedule with three days in the Texas office and two days remote
Requirements
What you’ll need- Bachelor’s degree AND 2 years managed care operations experience handling independent work, OR 6 years of relevant experience
- Verbal and written communication skills
- Organizational and planning skills
- PC proficiency, including Microsoft Office
- Analytical skills
- Ability and willingness to travel within assigned territory, including overnight stays
- Experience working in a managed care, health plan, provider network, or healthcare operations environment
- Experience performing administrative and operational support functions requiring a high degree of accuracy and attention to detail
- Experience utilizing Salesforce or other CRM systems
- Strong organizational and time management skills
- Ability to manage multiple priorities, meet deadlines, and work independently
- Experience coordinating meetings, maintaining documentation, tracking projects, and following up on action items
- Proficiency with Microsoft Office applications, including Excel, Word, Outlook, PowerPoint, and Teams
- Experience reviewing, auditing, or validating data
- Strong written and verbal communication skills with providers, business partners, and internal stakeholders
- Experience creating reports, presentations, spreadsheets, and other business documentation
- Ability to maintain confidentiality and handle sensitive information with discretion
- Experience supporting provider relations, network operations, credentialing, contracting, or healthcare administration functions
- Ability to identify issues, research solutions, and follow through to resolution with minimal supervision
- Experience working in a fast-paced environment requiring strong attention to detail and follow-up
- Sponsorship is not available
Benefits
Comp & perks- Curated development plans and professional development
- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
- Other incentives
- Annual incentive bonus plan