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Senior Provider Relations Representative
Health Care Service Corporation. Provide support and develop and maintain cooperative working relationships with providers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong provider relationship management and negotiation skills, with a focus on enhancing operational performance and ensuring compliance with financial requirements in the healthcare sector.
Highest-signal resume keywords
Provider Relationship ManagementNegotiation and ContractingHealthcare Environment ExperienceClaims and Customer Service ExperienceMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
NegotiationContractingProvider Performance EvaluationIssue Tracking and ResolutionTrend Identification
Soft Skills
Organizational SkillsPlanning SkillsInitiativeMulti-taskingAbility to Work Under Pressure
Industry Keywords
Healthcare ProvidersProvider RelationsClaimsCustomer ServicePhysician Office
About the role
Key responsibilities & impact- Provide support and develop and maintain cooperative working relationships with providers
- Facilitate and enhance provider ease of doing business with HCSC
- Establish and maintain provider relationships to support network performance
- Serve as a resource and point of escalation for provider concerns
- Track and resolve issues
- Educate and train providers
- Identify trends
- Evaluate provider performance to ensure operational and financial requirements are met
- Negotiate and contract with healthcare providers
- Conduct provider office visits in the Austin Texas market
- Travel within assigned areas, including overnight stays
Requirements
What you’ll need- Bachelor’s degree in business OR 6 years leadership experience
- 4 years’ experience in claims, customer service, physician office, hospital, or healthcare environment
- 3 years’ experience in a position requiring in-depth physician/provider relations, including contracting and reimbursement issues
- Ability to negotiate and contract with healthcare providers
- Platform skills; organizational and planning skills; ability to take initiative and work independently
- Ability to multi-task, meet deadlines, and work well under pressure
- Ability and willingness to travel within assigned areas, including overnight stays
- PC proficiency including Microsoft Office
- Sponsorship is not available
Benefits
Comp & perks- Curated development plans and professional development
- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
- Other incentives
- Annual incentive bonus plan subject to the terms and conditions of the plan
- Remote work from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii