Senior Training Specialist

Health Care Service Corporation

. Partner with operational SMEs and leaders to design, develop, deliver, and evaluate learning solutions .

Posted 9/30/2026full-timeRemote • United StatesSenior💰 $49,500 - $92,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and delivering engaging learning solutions, utilizing adult learning principles and instructional design methodologies. Proficient in measuring learning effectiveness and driving continuous improvement to enhance employee performance and support business objectives.

Highest-signal resume keywords

Learning And Development ExpertiseInstructional Design MethodologiesMicrosoft 365 ProficiencyProject Management SkillsTraining Needs Analysis Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Instructional DesignTraining DesignPerformance ConsultingCurriculum DevelopmentELearning DevelopmentNeeds AssessmentLearning Effectiveness MeasurementAnalytical SkillsProblem-Solving SkillsFacilitation Skills

Soft Skills

CollaborationAdaptabilityInfluencing SkillsWritten CommunicationVerbal Communication

Tools & Technologies

Learning Management Systems (LMS)Articulate StorylineRiseVyondCaptivate

Certifications & Qualifications

CPTDATDInstructional Design Certification

Industry Keywords

HealthcareBenefits AdministrationInsuranceTPAOrganizational Development

About the role

Key responsibilities & impact

Partner with operational SMEs and leaders to design, develop, deliver, and evaluate learning solutions
Improve employee performance, speed to proficiency, and support business objectives
Consult with stakeholders to identify performance gaps
Conduct training needs analyses
Create engaging instructor-led and digital learning experiences
Measure learning effectiveness
Serve as a learning and development expert driving instructional excellence, continuous improvement, and operational readiness across the organization

Requirements

What you’ll need

Bachelor's degree and 2+ years of experience in learning & development, instructional design, training design, organizational development, performance consulting, or related field OR equivalent combination of education and experience
Knowledge of adult learning principles and instructional design methodologies
Experience designing and delivering instructor-led and virtual learning programs
Strong analytical, problem-solving, and consultation skills
Ability to adapt to change and influence others through organizational transformation
Ability to collaborate with operational leaders, SMEs, and business partners
Proficiency in Microsoft 365
Strong written, verbal, facilitation, and presentation skills
Experience managing multiple projects and priorities simultaneously
Ability to work independently with minimum supervision
Available for travel
Preferred: Experience conducting training needs analyses
Preferred: Healthcare, benefits administration, insurance, or TPA experience
Preferred: Experience in technical writing and/or editing
Preferred: Experience in curriculum development
Preferred: Ability to conduct needs assessment and provide a documented process improvement plan
Preferred: Experience measuring learning effectiveness and business outcomes
Preferred: Experience developing eLearning solutions with Articulate Storyline, Rise, Vyond, Captivate, or similar authoring tools
Preferred: Familiarity with learning management systems (LMS)
Preferred: CPTD, ATD, instructional design certification, or similar professional credential

Benefits

Comp & perks

Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Other incentives
Annual incentive bonus plan subject to the terms and conditions of the plan