Supervisor, Claims

Health Care Service Corporation

. Supervise and manage the day-to-day operations of a team of Claim Analysts .

Posted 9/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $42,200 - $79,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and organizational skills to manage a team of Claim Analysts while ensuring quality and production goals are met. Proficient in claim processing and client management, with the ability to adapt to various systems and improve processes.

Highest-signal resume keywords

Claim Processing ExperienceLeadership SkillsClient ManagementMS Excel/Word ProficiencySelf-Funded Insurance/Benefits Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claim ProcessingDocument AnalysisProblem ResolutionProcess ImprovementSummary Plan Descriptions (SPDs) Interpretation

Soft Skills

Verbal CommunicationWritten CommunicationInterpersonal SkillsOrganizational SkillsSelf-Directed Work Ethic

Certifications & Qualifications

High School DiplomaGED Equivalent

Industry Keywords

Self-Funded InsuranceThird Party Administrator (TPA)Client RetentionTeam SupervisionOperational Management

About the role

Key responsibilities & impact

Supervise and manage the day-to-day operations of a team of Claim Analysts
Enable the team to meet client and corporate commitments
Achieve team quality, production and service expectations
Develop staff
Support successful implementation of new clients into the Unit
Retain existing clients
Answer complex or difficult claim questions
Work collaboratively with the department manager to ensure department goals are met

Requirements

What you’ll need

High School Diploma or GED equivalent
3–5 years claim processing experience
Self-directed individual who works well with minimal supervision
Excellent verbal and written communication skills
Strong leadership, organizational and interpersonal skills
Ability to work effectively with employees/members, providers, clients and differing levels of co-workers including Client Managers and all levels of staff
Ability to use common sense understanding to carry out instructions furnished in oral, written or diagram form
Ability to effectively deal with problems in varying situations and reach resolution
Ability to read, analyze and interpret documents and Summary Plan Descriptions (SPDs)
Flexible; open to continued process improvement
Ability to learn new/proprietary systems, adapt to various system platforms, and effectively use MS Excel/Word
Bachelor’s degree preferred
Previous supervisory or management experience preferred
Self-Funded Insurance/Benefits and/or TPA experience preferred

Benefits

Comp & perks

Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Other incentives
Annual incentive bonus plan subject to the terms and conditions of the plan
Employee referral process
Remote work arrangement