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Health Care Service Corporation

Technical Eligibility Analyst

Health Care Service Corporation

. Support the Eligibility Department through technical tasks .

Posted 9/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $18 - $34 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in eligibility processes and data management, with a strong focus on accuracy and attention to detail. Proficient in customer service and communication, effectively engaging with diverse stakeholders while adapting to various systems and processes.

Highest-signal resume keywords
Eligibility ExperienceData Entry SkillsCustomer ServiceMS ExcelCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Eligibility Data ManagementManual Eligibility UpdatesData EntryProcess ImprovementProblem Solving
Soft Skills
Communication SkillsInterpersonal SkillsOrganizational SkillsLeadership SkillsSelf-Directed
Tools & Technologies
Luminare Health SystemsMS Word
Certifications & Qualifications
High School DiplomaGED Equivalent
Industry Keywords
Client ManagementFast-Paced EnvironmentProduction Driven Environment

About the role

Key responsibilities & impact
  • Support the Eligibility Department through technical tasks
  • Load Triple E files
  • Perform manual eligibility updates
  • Enter and/or modify eligibility data in Luminare Health systems according to established procedures and client requirements
  • Provide timely and accurate service
  • Respond to telephone, written, and electronic inquiries from employees/members, clients, and co-workers

Requirements

What you’ll need
  • High School diploma or GED equivalent
  • Minimum three years Eligibility experience
  • Ability to work in a fast-paced, customer service and production driven environment
  • Exceptional data entry skills with high attention to detail
  • Excellent verbal and written communication skills
  • Ability to work effectively with employees/members, providers, clients and differing levels of co-workers including Client Management staff all levels of staff
  • Ability to use common sense understanding to carry out instructions furnished in oral, written or diagram form
  • Flexible; open to continued process improvement
  • Self-directed individual who works well with minimal supervision
  • Good leadership, organizational and interpersonal skills
  • Demonstrated critical thinking skills
  • Ability to effectively deal with problems in varying situations and reach resolution
  • Ability to learn new/proprietary systems, adapt to various system platforms, and effectively use MS Excel/Word
  • Bachelor’s degree (preferred)
  • Previous leadership experience (preferred)

Benefits

Comp & perks
  • Health and wellness benefits
  • 401(k) savings plan
  • Pension plan
  • Paid time off
  • Paid parental leave
  • Disability insurance
  • Supplemental life insurance
  • Employee assistance program
  • Paid holidays
  • Tuition reimbursement
  • Other incentives
  • Annual incentive bonus plan subject to the terms and conditions of the plan