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Technical Eligibility Analyst
Health Care Service Corporation. Analyze technical eligibility information .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong eligibility analysis and data entry skills in a fast-paced customer service environment, with a focus on attention to detail and effective communication. Capable of adapting to proprietary systems and resolving problems independently while contributing to process improvement.
Highest-signal resume keywords
Eligibility ExperienceData Entry SkillsVerbal And Written Communication SkillsProblem-Solving SkillsLeadership Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Eligibility AnalysisData EntryCritical ThinkingProcess ImprovementAdaptability To Proprietary Systems
Soft Skills
Attention To DetailInterpersonal SkillsOrganizational SkillsSelf-Directed Work EthicFlexibility
Tools & Technologies
MS ExcelMS Word
Certifications & Qualifications
High School DiplomaGED Equivalent
Industry Keywords
Customer ServiceProduction-Driven EnvironmentClient ManagementOral And Written Instructions
About the role
Key responsibilities & impact- Analyze technical eligibility information
- Perform eligibility-related work in a customer service and production-driven environment
- Enter data accurately and maintain high attention to detail
- Work with employees/members, providers, clients, and Client Management staff
- Carry out oral, written, or diagrammed instructions
- Adapt to proprietary systems and various system platforms
- Resolve problems in varying situations
- Work with minimal supervision and support continued process improvement
Requirements
What you’ll need- High School diploma or GED equivalent
- Minimum three years Eligibility experience
- Ability to work in a fast-paced, customer service and production driven environment
- Exceptional data entry skills with high attention to detail
- Excellent verbal and written communication skills
- Ability to work effectively with employees/members, providers, clients and differing levels of co-workers including Client Management staff all levels of staff
- Ability to use common sense understanding to carry out instructions furnished in oral, written or diagram form
- Flexible; open to continued process improvement
- Self-directed individual who works well with minimal supervision
- Good leadership, organizational and interpersonal skills
- Demonstrated critical thinking skills
- Ability to effectively deal with problems in varying situations and reach resolution
- Ability to learn new/proprietary systems, adapt to various system platforms, and effectively use MS Excel/Word
- Bachelor’s degree preferred
- Previous leadership experience preferred
Benefits
Comp & perks- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
- Other incentives
- Annual incentive bonus plan subject to the terms and conditions of the plan