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Vice President, Sales – Individual and Family Markets
Health Care Service Corporation. Direct, motivate, and maintain a dedicated, multi-state team for HCSC’s Individual and Family Markets business .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managed care account management and sales, with a strong focus on developing sales strategies, managing broker relationships, and leading multi-state teams. Proficient in financial acumen, compliance, and delivering high-quality service to agents and brokers.
Highest-signal resume keywords
Managed Care Account ManagementSales Strategy DevelopmentBroker Relationship ManagementLeadership SkillsFinancial Acumen
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales/Marketing Strategy DevelopmentManaged Care Products KnowledgeAccount Management TechniquesIncentive Model DevelopmentExecutive Presentation Skills
Soft Skills
Mentoring SkillsVerbal Communication SkillsWritten Communication Skills
Tools & Technologies
Microsoft OfficeExcelPowerPointWord
Certifications & Qualifications
State Agent Insurance License
Industry Keywords
Health Care OperationsACA Sales DistributionCompliance ProgramHIPAADiversity Principles
About the role
Key responsibilities & impact- Direct, motivate, and maintain a dedicated, multi-state team for HCSC’s Individual and Family Markets business
- Manage ACA sales distribution channels, go-to-market sales, distribution strategy, and broker management
- Oversee relationships with national agencies, general agents, and local agents/brokers
- Oversee direct telesales, broker management, EDE/white-label enrollment channels, and local sales teams
- Develop and administer complex incentive models with national brokers and general agents
- Develop short- and long-term growth strategies to sell new business and retain current membership
- Develop and attain annual goals while improving competitiveness, market share, and profitability
- Develop methodologies, training curricula, and metrics to prepare the ACA team for evolving customer demands
- Develop matrix relationships and resolve key organizational issues
- Prepare and present executive presentations
- Identify brokers and general agents and develop relationships to retain and grow the market
- Ensure prompt, accurate, high-quality service to agents and brokers
- Provide direction and guidance to the primary frontline sales force
- Maintain knowledge of HCSC products, services, systems, processes, competitors’ products, and insurance trends
- Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies, and applicable policies
- Maintain confidentiality and communicate with management regarding assigned responsibilities and special projects
Requirements
What you’ll need- Bachelor Degree and 10 years of experience in managed care account management/sales OR 14 years of experience in managed care account management/sales
- Current, valid State Agent Insurance License or obtain within 90 days of starting in the role
- 6 years of management experience in health care operations including 4 years at the director level or above
- Skills to direct executive business personnel and direct the attainment of business objectives
- Knowledge of marketing and account management techniques
- Sales/marketing strategy development experience
- Knowledge of managed care products, processes, and trends
- Mentoring and leadership skills
- Ability and willingness to travel including overnight stays
- Financial acumen
- Verbal and written communications skills, including business writing, building customer and broker relationships, developing and facilitating presentations
- PC experience and skills including Microsoft Office applications of Word, Excel, PowerPoint
- Preferred: Bachelor Degree in Marketing or Business Administration
- Preferred: 6 years director/executive level experience directing sales/account management of complex or enterprise accounts
Benefits
Comp & perks- Curated development plans and professional development
- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
- Other incentives
- Annual incentive bonus plan