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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management and client onboarding processes, with a strong focus on health insurance data analysis and compliance with privacy standards. Proficient in utilizing Microsoft Office Suite and web applications to manage project timelines and deliver high-quality customer service.
Highest-signal resume keywords
Project ManagementHealth Insurance Claim DataMicrosoft Office SuiteHealthcare ITCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementData AnalysisData MappingData ManipulationHealthcare TerminologyCPT CodingICD-9 CodingICD-10 CodingHCPCS CodingRevenue Cycle Management
Soft Skills
Attention to DetailProblem SolvingOrganizational SkillsTeam CollaborationTime Management
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft ProjectMicrosoft OutlookWeb Applications
Industry Keywords
Health InsuranceHealthcare FraudWaste and AbuseClinical InformaticsPrivacy Standards
About the role
Key responsibilities & impact- Plan and implement new client installations
- Manage project timelines, schedules, milestones, and deliverable deadlines
- Manage assigned implementation tasks to the highest standards
- Apply project management and organizational skills to implementation processes
- Analyze client data files throughout the implementation process
- Assist with documentation for client data feeds, including mapping and special data manipulation
- Assist with testing for new client implementations
- Identify obstacles and impediments in the client onboarding process
- Collaborate with internal teams to identify resources for client data obstacles, implementation milestones, and special client needs
- Communicate with clients about data needs and concerns, provide status updates, and guide the installation process
- Provide regular status updates to internal staff and client resources
- Manage schedules and timelines in project management software and company project templates
- Deliver a high level of customer service
- Comply with company Privacy and Security standards
- Protect confidential health information as required by law
- Perform other duties as needed, including data entry and research tasks
Requirements
What you’ll need- Bachelor’s degree required; focus Health Insurance or Administration preferred
- 3+ years’ experience working with Health Insurance claim data or in a related industry preferred
- 1-2 years project management or related experience, preferably supporting efforts to configure and customize a system or product
- Advanced knowledge of Microsoft Office Suite, including Word, Excel, Project, and Outlook
- Good working knowledge of web applications
- Experience in healthcare IT, clinical informatics, or Healthcare Fraud, Waste and Abuse (FWA) strongly desired
- Knowledge of health care, insurance, medical terminology, CPT, HCPCS, DRG, Revenue, ICD-9, and ICD-10 preferred
- Proficient in the use of computers and computer applications
- Ability to prioritize and organize large volumes of projects
- Ability to solve problems and make decisions
- Excellent verbal and written communication skills
- Attention to detail
- Ability to work in a team environment
- Outstanding organizational and time management skills
- Self-motivated
- Must have high-speed Internet with minimum 25mbs download and 5mbs upload; satellite Internet is not allowed
Benefits
Comp & perks- Medical, Dental & Vision insurance
- 401(k) retirement savings with employer match
- Vacation and sick paid time off
- 7 paid holidays & 2 floating holidays
- Paid maternity/paternity leave
- Disability & Life insurance
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Professional and career development initiatives
- Remote work eligible
- High-speed Internet required (minimum 25mbs download and 5mbs upload; satellite is not allowed)