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Director, Provider Licensure, Credentialing & Compliance
Healthcare Outcomes Performance Co. (HOPCo). Plan licensure, registration, and collaboration coverage for new states, programs, and provider types .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in provider licensure, credentialing, and compliance governance, with a strong focus on regulatory requirements and risk management. Proven ability to lead teams, develop workflows, and maintain audit-ready records in a multi-state healthcare environment.
Highest-signal resume keywords
Provider Licensure ManagementCredentialing ProcessesCompliance GovernanceRisk AssessmentLeadership and Team Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Healthcare AdministrationProvider ComplianceRegulatory ReportingStrategic PlanningRisk ManagementAudit DocumentationWorkflow AutomationContinuing Education TrackingMulti-State Practice RequirementsCollaboration and Supervision
Soft Skills
Analytical SkillsProject ManagementWritten CommunicationVerbal CommunicationOrganizational Skills
Tools & Technologies
Credentialing PlatformsCompliance Tracking SystemsDashboard Development ToolsAuditable Systems
Industry Keywords
Healthcare ComplianceTelehealth OperationsMedical Staff ServicesState Medical BoardsNursing BoardsAPP Practice Requirements
About the role
Key responsibilities & impact- Plan licensure, registration, and collaboration coverage for new states, programs, and provider types
- Oversee the provider compliance risk framework and implement mitigation plans and controls
- Establish governance through policies, procedures, KPIs, escalation protocols, and decision rights
- Report on provider readiness, licensing status, state coverage, emerging risks, and compliance performance
- Oversee initial, additional-state, renewal, and reinstatement licensure for VBC clinicians
- Maintain records of licenses, certifications, credentialing status, and state-specific registrations
- Track CME and continuing education requirements and incorporate them into renewal workflows
- Coordinate payer credentialing and enrollment activities
- Serve as operational authority on state-specific collaboration, supervision, delegation, scope-of-practice, and physician-to-APP ratio requirements
- Establish and maintain collaborative or supervisory relationships, agreements, delegation documents, and practice protocols
- Track physician-APP meetings, chart reviews, clinical record audits, and attestations in an auditable system
- Manage state board reporting, filings, notifications, and attestations
- Build and maintain a centralized provider compliance framework and single source of truth
- Convert regulatory requirements into tasks, due dates, workflows, alerts, and escalation rules
- Own credentialing and compliance tracking platforms and partner with Product/Technology to automate workflows
- Develop dashboards and exception reporting
- Lead regulatory change management and update workflows, agreements, policies, and system logic
- Maintain audit-ready provider records; conduct internal audits and lead corrective actions and regulatory responses
- Lead, develop, and retain a team of 1–2 direct reports
- Coach team members through feedback, goal setting, and professional development
- Identify automation, streamlining, and work-redistribution opportunities
- Partner with Operations, Clinical Leadership, Legal/Compliance, Credentialing, Human Resources, and Product/Technology
Requirements
What you’ll need- Bachelor’s degree in healthcare administration, business administration, nursing, health sciences, compliance, or a related field required
- Equivalent combination of education and substantial relevant experience may be considered
- 5–7 years of progressive experience in provider licensure, credentialing, provider compliance, medical staff services, telehealth operations, or a related healthcare function
- At least 3 years in a leadership role with direct people-management responsibility
- Experience in strategic planning, risk assessment, and building compliance governance, including policies, controls, and KPIs
- Experience managing requirements for clinicians practicing across multiple states
- Experience administering collaboration, supervision, delegation, or similar APP practice requirements
- Experience working with state medical boards, nursing boards, and other professional licensing authorities
- Experience managing credential expirations, renewals, continuing education requirements, board filings, and regulatory reporting
- Strong knowledge of healthcare provider licensure and credentialing processes
- Strong knowledge of state-specific physician, NP, and PA practice requirements
- Knowledge of state medical and nursing board processes, reporting requirements, and regulatory expectations
- Understanding of telehealth and multi-state clinical practice considerations
- Understanding of compliance governance, risk management, internal controls, audit documentation, record retention, and regulatory change-management processes
- Strategic planning and executive communication skills
- Proven people-leadership skills, including hiring, coaching, and managing team performance
- Strong organizational, project-management, analytical, written, and verbal communication skills
- Ability to translate complex regulatory requirements into practical workflows and measurable controls
- Ability to manage multiple concurrent deadlines while maintaining accuracy and regulatory compliance
- Ability to collaborate across clinical, operational, technical, legal, compliance, and administrative functions
Benefits
Comp & perks- Full-time employment
- Some travel, as needed, for organizational meetings, provider meetings, or other business purposes