Senior Systems Engineer

Healthcare Outcomes Performance Co. (HOPCo)

. Serve as the senior escalation point for infrastructure, identity, and platform issues .

Posted 9/17/2026full-timeRemote • Arizona • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in Windows Server administration, Azure infrastructure, and Microsoft 365 management, with a strong focus on system design, backup and disaster recovery, and compliance with HIPAA and SOC 2 standards. Proven ability to lead complex technical discussions and mentor teams in a multi-client environment.

Highest-signal resume keywords

Windows Server AdministrationAzure Infrastructure ManagementMicrosoft 365 AdministrationDisaster Recovery DesignActive Directory Configuration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Windows ServerAzureMicrosoft 365PowerShellVMwareHyper-VBackup and RecoveryInfrastructure-as-CodeChange ManagementVulnerability Management

Soft Skills

Technical DirectionMentorshipCollaborationProblem SolvingCommunication

Tools & Technologies

Active DirectoryEntra IDGroup PolicyMicrosoft TeamsSharePointIntunePurviewNetworkingStorage SolutionsMonitoring Tools

Certifications & Qualifications

Microsoft Azure CertificationMicrosoft 365 CertificationVMware CertificationHyper-V CertificationITIL Foundation

Industry Keywords

Healthcare ITManaged ServicesMulti-Client EnvironmentHIPAAHITRUSTSOC 2IT Service Management

Tech Stack

Tools & technologies

AzureITSMVMware

About the role

Key responsibilities & impact

Serve as the senior escalation point for infrastructure, identity, and platform issues
Drive complex, multi-system issues to root cause
Design, build, and maintain Windows Server, virtualization, storage, and Azure infrastructure
Translate requirements into designs, build documents, configuration standards, and reference patterns
Evaluate emerging technologies and provide written recommendations
Perform capacity analysis, lifecycle planning, and growth forecasting
Administer Active Directory, Entra ID, Group Policy, conditional access, and privileged access configurations
Design and maintain Azure subscriptions, networking, compute, storage, and governance controls
Engineer and maintain Microsoft 365 workloads including Exchange Online, SharePoint, Teams, Intune, and Purview
Maintain tenant separation, delegation models, and administrative boundaries in a multi-client environment
Design, implement, and test backup, replication, and disaster recovery
Harden systems, remediate vulnerabilities and configuration drift, and maintain patching, monitoring, alerting, and logging
Produce HIPAA, HITRUST, and SOC 2 technical documentation and control artifacts
Participate in infrastructure and security incident response, root cause analysis, and corrective action
Execute changes through formal change management with risk assessment, testing, rollback planning, and validation
Support major incidents outside business hours through an on-call rotation
Automate administrative and deployment work using PowerShell and infrastructure-as-code tooling
Build and maintain runbooks, build documents, as-built records, and infrastructure diagrams
Provide technical direction and mentorship without direct reporting authority
Partner with Implementation, IT Management, Security, and Applications teams
Support client-facing technical discussions requiring senior infrastructure expertise

Requirements

What you’ll need

Bachelor's degree in Computer Science, Information Technology, or a related field preferred; equivalent professional experience will be considered
Seven or more years of progressive experience in systems engineering, infrastructure engineering, or enterprise IT operations
Deep hands-on experience with Windows Server administration, configuration, and troubleshooting
Deep hands-on experience with VMware or Hyper-V virtualization
Production experience with Azure infrastructure and Microsoft 365 administration at scale
Experience designing and testing backup and disaster recovery for production systems
Experience with formal change management and senior escalation responsibilities
Must reside within a HOPCo corporate or clinical market
Ability to participate in an on-call rotation and work after-hours and weekend maintenance windows
Ability to document work to an audit-ready standard
Legal authorization to work in the United States without employer sponsorship
Knowledge of Active Directory, Entra ID, Group Policy, identity and access management, virtualization, storage, backup and recovery, Azure, Microsoft 365, networking, security, vulnerability management, patching, PowerShell, infrastructure-as-code, IT service management, HIPAA, HITRUST, and SOC 2
Microsoft Azure or Microsoft 365 certifications, VMware or Hyper-V credentials, and ITIL Foundation preferred
Managed services or multi-client environment experience preferred
Healthcare IT experience strongly preferred

Benefits

Comp & perks

Full-time remote work arrangement
On-call rotation compensation is not specified
HOPCo-required annual training
Occasional regional and national travel
Remote/office work environment
Employer-sponsored benefits are not specified