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Healthcare Outcomes Performance Co. (HOPCo)

Surgical Authorization Specialist

Healthcare Outcomes Performance Co. (HOPCo)

. Monitor authorizations for upcoming surgical cases on physicians’ calendars .

Posted 10/2/2026full-timeRemote • Arizona • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in surgical authorization processes, patient eligibility verification, and compliance with HIPAA regulations. Proficient in data entry and effective communication with healthcare professionals and patients.

Highest-signal resume keywords
Surgical Authorization ProcessesPatient Eligibility VerificationHIPAA ComplianceData Entry SkillsCustomer Service Orientation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Surgical Cost AnalysisAuthorization DocumentationBilling RequirementsInsurance Eligibility DeterminationData Analysis
Soft Skills
Organizational SkillsEffective CommunicationDetail OrientationAbility to Multi-taskTraining and Education Skills
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft OutlookComputer Applications
Industry Keywords
Healthcare FieldReferralsAuthorizationsHMOPPOCommercial PayersFederal RegulationsState Regulations

About the role

Key responsibilities & impact
  • Monitor authorizations for upcoming surgical cases on physicians’ calendars
  • Ensure surgery authorizations are obtained accurately and on time
  • Verify patient demographic information and insurance eligibility, including coordination of benefits
  • Update and confirm information needed for claims processing
  • Complete surgical cost analysis forms and document required cost estimates for collection before services
  • Verify benefits for all surgical procedures
  • Document authorization status and progress in patient charts and case management
  • Provide ongoing staff training and education regarding new processes
  • Work with the department manager to respond to and reduce complaints
  • Assist surgery schedulers with STAT authorizations
  • Identify opportunities to improve daily workflow processes
  • Attend department meetings as required
  • Communicate with physicians, patients, coworkers, management, providers, and internal and external customers

Requirements

What you’ll need
  • High school diploma/GED or equivalent working knowledge preferred
  • Minimum of 2 years of experience in the healthcare field required
  • Previous experience in referrals/authorizations, front office, and/or charge posting preferred
  • Excellent organizational skills and strong customer service orientation required
  • Strong background in computers and data entry
  • Working knowledge of eligibility, verification of benefits, and prior authorizations from various HMOs, PPOs, commercial payers, and other funding sources
  • Knowledge of federal, state, and HIPAA privacy regulations
  • Knowledge of computer applications
  • Skill in effective organization and billing requirements and authorization processes
  • Skill in Microsoft Excel, Microsoft Word, and Outlook
  • Ability to multi-task in a fast-paced environment
  • Detailed oriented with strong organizational skills
  • Ability to understand patient demographic information and determine insurance eligibility
  • Ability to work independently and analyze data
  • Ability to communicate effectively and compassionately with patients, co-workers, management, and providers
  • Must meet HIPAA guidelines and maintain strict confidentiality of health records and member information

Benefits

Comp & perks
  • Full-Time employment
  • Remote work arrangement