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HealthCheck360

Condition Management Account Coordinator

HealthCheck360

. Answer inbound calls from participants .

Posted 10/31/2026full-timeRemote • Iowa • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to effectively communicate with participants through various channels. Experienced in a medical setting, with a focus on detail-oriented documentation and support for health and wellness programs.

Highest-signal resume keywords
Customer Service SkillsVerbal CommunicationWritten CommunicationDetail OrientedMedical Setting Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Team CollaborationIndividual Performance
Industry Keywords
Condition Management ProgramHealthCheck360Participant InquiriesMedical AssistantLPNCNAHealth CoachInsurance VerificationReceptionistScheduler

About the role

Key responsibilities & impact
  • Answer inbound calls from participants
  • Make outbound telephonic calls to participants enrolled in the Condition Management Program
  • Answer participant inquiries
  • Assist participants via email and online messaging
  • Accurately document participant communications
  • Support HealthCheck360's efforts to reduce medical costs while increasing employee engagement and productivity through health and wellness programs

Requirements

What you’ll need
  • Strong customer service skills
  • Ability to perform well individually and in a team environment
  • Experience in a medical setting, including receptionist, scheduler, insurance verification, health coach, LPN, CNA, or Medical Assistant experience, or a background in customer service
  • Strong verbal and written skills
  • Detail oriented

Benefits

Comp & perks
  • Most Benefits start Day 1
  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/ Defined Contribution (1-year waiting period)
  • PTO/ Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/ Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/ Accidental Death Insurance