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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in healthcare claims processing, with a strong ability to lead teams and ensure operational excellence. Proficient in managing productivity targets, financial accuracy, and quality standards while fostering collaboration and communication within the team.
Highest-signal resume keywords
Healthcare Claims Processing ExperienceTeam LeadershipICD-10, CPT, HCPCS Coding KnowledgeMicrosoft Excel ProficiencyProcess Documentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Healthcare Claims ProcessingICD-10 CodingCPT CodingHCPCS CodingMedical TerminologyAuthorization Requirements
Soft Skills
Verbal CommunicationWritten CommunicationTeam CollaborationAdaptabilityDependability
Tools & Technologies
Microsoft ApplicationsExcel
Industry Keywords
Claims OperationService Level AgreementsKPI ManagementProvider Data ManagementQuality Audits
About the role
Key responsibilities & impact- Directly manage a staff of typically 12–15 associates
- Know and meet client-specified guidelines
- Monitor and manage downline staff productivity targets and financial and procedural accuracy standards
- Collaborate on manager-assigned special projects, including process documentation, training, quality audits, and surge activity support
- Maintain communication with management to address issues, concerns, and preventive measures ensuring processing accuracy and quality
- Assemble and assign projects involving provider data, authorizations, enrollment, or other information
- Deliver a high-quality claims operation while meeting or exceeding service level agreements and KPIs
- Drive operational excellence and build competencies for delivery
- Perform other duties assigned by leadership
Requirements
What you’ll need- 5+ years healthcare claims processing experience
- Solid understanding and ability to effectively lead a claims team
- Good verbal and written communication skills
- Microsoft application experience, especially Excel suggested
- ICD-10, CPT, and HCPCS coding is a plus
- Knowledge of physician billing and hospital coding (ICD-10, HCPC, CPT-4)
- Knowledge of medical terminology and authorization requirements
- Willingness to learn new skills
- Team collaboration
- Strong work ethic
- Ability to adapt quickly to a fast-paced environment
- Self-starter and quick learner
- Ability to collaborate as a team player
- Ability to coach the team to reach its full potential
- Dependability and ability to work independently
- May be required to undergo a pre-employment criminal background check
Benefits
Comp & perks- Remote work environment
- Work across multiple time zones
- May require travel dependent on company needs
- Reasonable accommodations for individuals with disabilities
- Equal opportunity and workforce diversity commitment