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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical and problem-solving skills, with proficiency in SQL Server and experience in healthcare information technology. Capable of executing standard operating procedures and effectively communicating with diverse stakeholders.
Highest-signal resume keywords
SQL ServerHealthcare Information TechnologyAnalytical SkillsControl MExperience in Healthcare Claims Platform
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Exchange ProcessesStatistical ModelingBusiness AnalysisSOP ImplementationJob MonitoringOutage ResolutionPatching ValidationData AnalysisProblem SolvingBusiness Management
Soft Skills
Verbal CommunicationWritten CommunicationPlanningIndependenceTeam Collaboration
Tools & Technologies
Control MMS SQLOraclePowerPointExcelWord
Industry Keywords
Healthcare EconomicsHealthcare PolicyBusiness AdministrationInformation SystemsStatistics
Tech Stack
Tools & technologiesOracleSQL
About the role
Key responsibilities & impact- Execute and monitor production data and data exchange processes
- Execute standard operating procedures on daily, weekly, monthly, quarterly, and yearly schedules
- Assist with implementing and refining SOPs for routine service delivery
- Troubleshoot issues and provide timely notifications
- Monitor normal production processes and issue-resolution progress
- Communicate results and issues according to team standards
- Shift focus between clients and processes to meet production needs
- Balance incoming requests with scheduled work
- Answer questions and supply information to internal and external personnel
- Assist with outage resolution, post-weekend patching validation, and rollover activities
- Support projects and teams to produce desired results
- Develop and maintain effective relationships with internal and external customers
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Economics, Health Care, Information Systems, Statistics, or a related field; relevant combination of education and experience may be considered in lieu of degree
- Five or more years of experience in a related field, typically in at least two of: health care information technology, health care economics, health care policy, statistical modeling, business decisions, analysis, or business management
- Experience in healthcare is highly preferred
- Strong analytical, planning, problem solving, verbal, and written skills to communicate complex ideas
- Intermediate SQL Server/Transact SQL skills
- Ability to monitor jobs in Control M, analyze issues, and order jobs when needed
- Strong ability to work independently and direct the efforts of others
- Experience working in a Healthcare claims platform is highly preferred
- Experience with MS SQL, Oracle, and Control M, and willingness to work on other technologies
- Strong knowledge and use of PowerPoint, Excel, Word, and similar software packages
- Ability to work independently, within a team environment, and communicate effectively with employees and clients at all levels
- Willingness to work in a 24x7 shift model
- Candidates may be required to complete a pre-employment criminal background check
Benefits
Comp & perks- Continuous learning, as defined by the Company’s learning philosophy
- Certification or progress toward certification is highly preferred and encouraged
- Hybrid or remote work environment
- May require travel dependent on company needs