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Enrollment Specialist
HealthEdge. Prepare, process, and maintain enrollment and disenrollment requests .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in processing Medicare enrollment transactions and a thorough understanding of Medicare Advantage products and CMS guidelines. Capable of analyzing enrollment reconciliation data and collaborating effectively across teams to ensure compliance and quality.
Highest-signal resume keywords
Medicare Enrollment ProcessingCMS Transaction FilesMedicaid Enrollment ExperienceEnrollment Reconciliation AnalysisTeam Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medicare Advantage ProductsEnrollment VerificationMembership Report ReconciliationCMS InterfacesBilling Functions
Soft Skills
Strong Work EthicAdaptabilitySelf-StarterQuick LearnerTeam Collaborator
Industry Keywords
Eligibility RequirementsEnrollment System RejectionsQuality ReviewsSLA ReportingKPI Reporting
About the role
Key responsibilities & impact- Prepare, process, and maintain enrollment and disenrollment requests
- Verify and maintain all applicable eligibility requirements
- Review and process CMS transactions
- Review Medicaid eligibility and complete verification processes
- Resolve enrollment system rejections based on regulatory and client-specified guidelines
- Reconcile membership reports as required by CMS
- Attend and successfully complete client and employer training
- Mentor junior team members
- Collaborate on special projects, including process documentation, training, and quality reviews
- Communicate with management about issues and concerns and take preventive measures to ensure case accuracy and quality
- Participate in management-assigned projects
- Perform other duties as assigned
Requirements
What you’ll need- High school degree required
- 3-5 years of professional experience in processing Medicare enrollment transactions
- Thorough understanding of Medicare Advantage products, CMS transaction files, and corresponding enrollment-related guidelines
- Medicaid enrollment experience a plus
- Experience with CMS interfaces and systems for managing Medicare Advantage enrollment and billing functions
- Ability to analyse enrollment reconciliation data and report SLAs, KPIs, and other operations reports and present findings in a structured way
- Willingness to learn
- Team collaborator
- Strong work ethic
- Ability to adapt quickly to a challenging environment
- Self-starter and quick learner
- Ability to collaborate
- Ability to work across multiple time zones
- Candidates may be required to undergo a pre-employment criminal background check
Benefits
Comp & perks- Remote work environment
- Hybrid or remote work environment
- Training scheduled by the client and employer
- Mentoring opportunities
- May require travel dependent on company needs
- Reasonable accommodations for individuals with disabilities
- Equal opportunity and workforce diversity commitment