Business Systems Analyst – Appian

Healthesystems

. Collaborate with Product Owners, Scrum Masters, Agile Team members, business stakeholders, and technical teams .

Posted 9/15/2026full-timeRemote • Alabama • United StatesMid-LevelSenior💰 $68,800 - $94,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in translating software requirements into actionable user stories and deliverables while adhering to Agile principles and BSA standards. Proficient in stakeholder engagement, requirements documentation, and facilitating collaboration among cross-functional teams.

Highest-signal resume keywords

Hands-On Experience With AppianRequirements Documentation SkillsAgile MethodologiesStakeholder Analysis SkillsSQL Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements DocumentationModeling SkillsProcess MappingUser Story CreationSQLAPI ReviewBacklog ManagementTesting CoordinationFunctional SpecificationsJourney Mapping

Soft Skills

Analytical ThinkingProblem SolvingEffective CommunicationConflict ResolutionFacilitation Skills

Tools & Technologies

JiraConfluenceMS SQL ServerJavaMongoKafkaDataDogSplunkActiveBatchSOAP Webservices

Certifications & Qualifications

PMPCBAPSAFeAppian Certifications

Industry Keywords

HealthcarePharmacy Benefits ManagementWorkers' CompensationInsuranceAgile Environment

Tech Stack

Tools & technologies

JavaKafkaMS SQL ServerPMPSDLCSOAPSplunkSQL

About the role

Key responsibilities & impact

Collaborate with Product Owners, Scrum Masters, Agile Team members, business stakeholders, and technical teams
Translate software requirements into clear, actionable user stories and delivery-team deliverables
Gather, identify, define, analyze, clarify, and document business and technical requirements
Create business requirements, functional specifications, process maps, workflows, and user stories
Research requirements across the Software Development Life Cycle, including business, functional, non-functional, and transitional requirements
Use modeling, journey mapping, story mapping, and limited code or API review when appropriate
Follow BSA standards, processes, documentation guidelines, Agile principles, and SAFe practices
Maintain and refine the product backlog in Jira, including user stories, shell stories, story splitting, modeling, story mapping, epics, and Definition of Ready standards
Participate in backlog refinement sessions and Agile ceremonies
Facilitate meetings and refinement sessions; manage differing viewpoints and promote alignment
Provide short-term backfill support for Product Owner or Scrum Master roles when needed
Support delivery teams during testing and implementation
Coordinate user acceptance testing, develop test plans, validate system changes, assist with script writing, and support production issues
Review technical designs for alignment with requirements
Engage stakeholders and incorporate their needs, concerns, and feedback into requirements
Participate in BSA Communities of Practice and maintain knowledge-sharing documentation
Pursue continuous learning and contribute process, system, and service improvements
Duties are performed primarily in a home office; travel to meetings and locations throughout the country may be required

Requirements

What you’ll need

Bachelor's degree from a four-year college or university, plus three to six years of related experience and/or training; or equivalent combination of education and experience
Must have hands-on experience with Appian
Understanding of SQL, depending on assignment
Ability to respond quickly and effectively to tasks, deadlines, and challenges
Analytical thinking and problem solving
Effective written, verbal, and non-verbal communication
Ability to facilitate meetings, collaborate with stakeholders, manage conflicts, and build consensus
Stakeholder analysis skills
Modeling skills using models, diagrams, and visualizations
Requirements, process, and specification documentation skills
Adaptability and conflict resolution skills
Preferred: experience in healthcare, pharmacy benefits management, ancillary benefits management, workers' compensation, and/or insurance
Preferred: experience working in an Agile environment
Preferred: PMP, CBAP, SAFe, or Appian certifications
Preferred experience with Java, Mongo, Kafka, DataDog, Splunk, ActiveBatch, SOAP webservices, REST APIs, MS SQL Server, Jira/Confluence, Git, SwaggerHub, Appian, and MS Office/Power Platform
Must provide reliable, high-speed internet access with sufficient bandwidth
Candidates must be based in AL, AZ, CO, FL, GA, ID, IN, LA, MD, MS, MO, NC, OH, OK, PA, SC, TN, TX, UT, or VA

Benefits

Comp & perks

Healthcare coverage
PTO
Paid holidays
401(k) / 401(k) contribution
Company-provided life insurance
Disability coverage
Health, dental, and vision insurance
Wellness options/resources
Recognition programs
Holiday pay
Company laptop provided
Work-from-home flexibility