Learning Delivery Specialist

Healthfirst

. Foster HF culture and support implementation and delivery of content relevant to enterprise initiatives, business units and strategy .

Posted 11/11/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $68,900 - $99,620 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in training development and delivery, with a strong focus on adult learning principles and organizational change initiatives. Proficient in managing cross-functional projects and utilizing Learning Management Systems to enhance learning effectiveness.

Highest-signal resume keywords

Training DevelopmentFacilitation ExperienceLearning Management Systems (LMS)Microsoft Office ProficiencyChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training DevelopmentFacilitationKnowledge Transfer AssessmentProcess DocumentationLearning Evaluation

Soft Skills

CommunicationProject ManagementOrganizational SkillsTime ManagementFlexibility

Tools & Technologies

Learning Management Systems (LMS)Microsoft WordMicrosoft PowerPointMicrosoft ExcelMicrosoft Outlook

Certifications & Qualifications

Facilitation Certifications

Industry Keywords

Adult Learning PrinciplesHealthcare AdministrationBusiness Process OutsourcingOrganizational DevelopmentTraining Environment Management

About the role

Key responsibilities & impact

Foster HF culture and support implementation and delivery of content relevant to enterprise initiatives, business units and strategy
Research, design, develop, update, and facilitate classroom and virtual learning events
Partner with subject matter experts and business leaders on learning content
Facilitate and deliver learning events across all business units
Maintain and update learning content materials to meet state, federal, or organizational criteria
Create and execute training plans with internal organizations
Collaborate across business units to support and drive organizational change initiatives
Identify training development or delivery challenges and mitigation strategies
Manage the learning environment and assess knowledge transfer and skills application
Complete learning logistics and communications for successful delivery
Use systems and technology to deliver learning, record data, and produce reports
Improve learning processes and create learner evaluations
Lead change and process effectiveness through continuous improvement
Create process documentation as a subject matter expert
Perform additional responsibilities as assigned

Requirements

What you’ll need

High School diploma or GED equivalent from an accredited institution
Previous work experience as a trainer with emphasis on standard operating procedure based, business process outsourcing and multiple technology systems instruction
Extensive experience facilitating learning and delivering presentations
Ability to master subject matter and become a product expert
Ability to communicate with audiences at varying levels
Ability to manage cross-functional projects and deliver on identified milestones, communicating with key stakeholders, and measuring success while acknowledging areas of improvement
Expertise/willingness to learn latest trends within learning delivery, adult learning principles, organizational development, and related areas
Proficient with Microsoft Office software applications (Word, PowerPoint, Excel, Outlook)
Ability to communicate in English in writing and verbally
Ability to work independently, organize, plan, and effectively manage time
Flexibility to travel out of state to company office locations, vendor sites and other work locations for onsite delivery 25 - 50% of job requirement
Bachelor’s degree from an accredited institution, preferred focus study area in Education, Healthcare Administration, Learning and Development or relatable field
Minimum of 5 years of experience in Training or Healthcare/Health Plan sales environment
Experience with Learning Management Systems (LMS)
Facilitation certifications with accredited associations or organizations

Benefits

Comp & perks

Medical, dental and vision coverage
Incentive and recognition programs
Life insurance
401k contributions
Competitive compensation and benefits package