Senior ServiceNow Developer

Healthfirst

. Design, prototype, implement, test, and deploy ServiceNow business rules and technical solutions .

Posted 10/26/2026full-timeRemote • Florida • United StatesSenior💰 $99,100 - $147,390 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in ServiceNow development and IT Service Management, with a strong focus on designing and implementing integrations, automating processes, and providing administrative support. Proficient in leveraging ServiceNow capabilities and best practices to enhance business functionality and improve operational efficiency.

Highest-signal resume keywords

ServiceNow DevelopmentServiceNow System Admin CertificationIT Service Management Process DesignIntegration with CI/CD PlatformsWeb Portal Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow APIsHTMLCSSAngular JSBootstrapIncident ManagementProblem ManagementChange ManagementService CatalogReporting Engine

Soft Skills

Clear CommunicationMentoringCollaboration

Tools & Technologies

Azure DevOpsGitHubJenkinsGitLabServiceNow

Certifications & Qualifications

ServiceNow System Admin CertificationITIL Foundation Certification

Industry Keywords

SDLCChange Request AutomationLegacy System IntegrationChange TraceabilityBusiness Functionality

Tech Stack

Tools & technologies

AngularAzureBootstrapITSMJavaScriptJenkinsSDLCServiceNow

About the role

Key responsibilities & impact

Design, prototype, implement, test, and deploy ServiceNow business rules and technical solutions
Develop existing and custom ServiceNow applications and integrations with Azure DevOps, GitHub, Jenkins, GitLab, and other CI/CD platforms
Develop custom integration components and integrate legacy systems with ServiceNow
Design and implement ServiceNow integrations with DevOps and CI/CD pipelines
Automate Change Request creation, validation, approval, and closure based on CI/CD deployment activities
Configure pipeline integrations for end-to-end build, deployment, release, and change traceability
Support ServiceNow upgrades, patches, clones, releases, testing, and production deployments
Create and use update sets to move customizations between ServiceNow instances
Design for and maintain a highly available and recoverable environment
Provide administrative ServiceNow support, troubleshooting, bug fixes, and root cause analysis
Document and maintain policies, procedures, and controls for the ServiceNow platform and SDLC
Review requirements for sufficient detail and accurate estimation
Work with process managers to understand business functionality, pain points, and improvement areas
Manage and lead development work of vendors and consulting staff
Mentor and share technical knowledge with the Service Management team

Requirements

What you’ll need

3+ years of experience in ServiceNow development
3+ years of experience in IT Service Management process design
ServiceNow System Admin Certification
Overarching understanding of ServiceNow Enterprise product suite & capabilities
Fundamental understanding of ServiceNow APIs, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
Ability to apply business concepts into a technical solution
Web portal development skills, such as HTML, CSS, Angular JS, bootstrap
Experience implementing Incident, Problem, Change, Service Catalog, Request, CMDB, Knowledge
Ability to create reports using the standard reporting engine, plus metrics and SLAs
Follows ServiceNow best practices, including scripting, security, implementation
Experience with collaboration across functional borders enterprise-wise
Clear written and verbal communication skills
ITIL foundation certification
High school diploma or GED

Benefits

Comp & perks

Medical, dental and vision coverage
Incentive and recognition programs
Life insurance
401k contributions
Competitive compensation and benefits package