Vendor Partner Specialist, Oversight – Dental Benefits Services

Healthfirst

. Partner with business units and vendors to triage day-to-day operational issues .

Posted 11/11/2026full-timeUnited StatesMid-LevelSenior💰 $68,900 - $99,620 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong operational support capabilities in the dental and healthcare sectors, with a focus on vendor performance management, regulatory compliance, and effective communication. Proven ability to analyze data, improve processes, and enhance member understanding of dental benefits.

Highest-signal resume keywords

Vendor Performance ManagementRegulatory ComplianceData AnalysisEffective CommunicationProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ExcelPowerPointWordData AnalysisOperational Support

Soft Skills

Effective Written CommunicationEffective Verbal CommunicationPlanningOrganizingAttention to Detail

Certifications & Qualifications

HS DiplomaGED

Industry Keywords

DentalHealthcareManaged CareOperationsVendor Implementation

About the role

Key responsibilities & impact

Partner with business units and vendors to triage day-to-day operational issues
Support cross-functional workstreams across teams and stakeholders
Support corrective action plans when performance falls short of standards
Support vendor implementations, updates, and annual go-to-market readiness
Monitor and track vendor performance guarantees and report monthly and quarterly
Participate in Vendor Performance Committee, Joint Operating Committee, and other directed meetings or activities
Monitor the accuracy of members’ dental directory search experience
Audit and report on dental directory progress quarterly and develop insights on priority improvement areas
Conduct regular targeted outreach to selected member cohorts and monitor impact
Support internal, regulatory, and member-facing audits related to the dental program
Support targeted member materials and ensure accuracy
Ensure Healthfirst dental materials for members, providers, and internal staff are updated timely and accurately at least annually
Inventory and review member-facing dental messaging, letters, forms, and materials
Identify opportunities to improve members’ understanding of dental benefits
Identify potential fraud, waste, and abuse by dentists
Conduct quarterly outreach to dental prescribers with out-of-scope prescriptions
Perform additional duties as necessary and directed

Requirements

What you’ll need

HS Diploma or GED from an accredited institution
Work experience in dental, healthcare, managed care, operations, or related field
Effective written and verbal communication skills
Demonstrated ability at planning, organizing, and executing
Ability to maintain a balance of strategic vision and successful implementation
Proficiency in Excel, PowerPoint, Word
Bachelor’s Degree or higher from an accredited institution (preferred)
Analytical and operational experience (preferred)
Proven track record of effectively supporting a team to improve processes and identify areas of improvement (preferred)
Drive to continually identify areas of opportunities and develop concise approaches to implement improvements (preferred)
Demonstrated ability to effectively pay attention to details in a fast-paced environment (preferred)