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Bilingual LPN, Care Navigator
HealthSnap. Complete phone consultations with patients enrolled in care management and/or remote patient monitoring programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient education and chronic care management, utilizing strong communication skills to empower patients in achieving their health goals. Proficient in electronic health records and virtual communication tools to enhance patient engagement and care coordination.
Highest-signal resume keywords
Multistate/Compact Nursing License (LPN/LVN)3+ Years Experience in Chronic Care ManagementProficiency in Electronic Health Records (EHR)Bilingual Communication in SpanishEmpathy and Patient-Centered Care
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Chronic Care ManagementRemote Patient MonitoringPatient EducationGoal SettingDocumentation and Record Keeping
Soft Skills
Strong Communication SkillsInterpersonal SkillsOrganizational SkillsTime ManagementEmpathy
Tools & Technologies
Electronic Health Records (EHR)Care Management SoftwareVirtual Communication ToolsZoomSlack
Certifications & Qualifications
Multistate/Compact Nursing License (LPN/LVN)
Industry Keywords
Primary Care PracticeCardiologyInternal MedicineHome CareHIPAA Compliance
About the role
Key responsibilities & impact- Complete phone consultations with patients enrolled in care management and/or remote patient monitoring programs
- Provide support and education about patients’ chronic conditions
- Educate patients about health conditions and empower them with lifestyle and behavior strategies
- Assist patients to set and reach goals in line with provider-approved care plans
- Maintain accurate and up-to-date patient records and document interactions and care plans per protocol
- Address patient concerns and barriers to care and find practical solutions to improve adherence and outcomes
- Provide clear, compassionate, and effective communication to patients
- Follow approved workflows for communicating patient needs to providers
- Participate in training sessions, team meetings, and quality improvement initiatives
- Respond to remotely transmitted patient data such as blood pressure, blood glucose, weight, and pulse oximetry according to approved partner workflows
- Communicate with enrolled patients in conjunction with their care teams
- Manage an assigned group of patients throughout the month and assist with other patients or patient tasks as assigned
Requirements
What you’ll need- Current, valid, and in good standing Multistate/Compact Nursing License (LPN/LVN)
- Additional state licenses may be required
- 3+ years of experience in primary care practice, cardiology, internal medicine, home care, or chronic care management/remote patient monitoring
- Ability to communicate, verbal and written, in Spanish
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Proficiency in using electronic health records (EHR) and care management software
- Ability to work independently and as part of a team
- Empathy and a patient-centered approach to care
- Reliable internet connection
- HIPAA-compliant work area
- Proficiency with virtual communication tools (e.g., Zoom, Slack)
Benefits
Comp & perks- Competitive salary and benefits package
- Quarterly incentive bonus
- Opportunity for professional growth and development
- Collaborative and inclusive work environment
- Meaningful work that makes a positive impact on healthcare accessibility and outcomes
- Additional state licenses may be required and will be reimbursed by HealthSnap