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LPN, Care Navigator
HealthSnap. Complete phone consultations with patients enrolled in care management and/or remote patient monitoring programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient education and chronic care management, utilizing strong communication skills and proficiency in electronic health records to enhance patient outcomes. Capable of working independently and collaboratively within a healthcare team while adhering to HIPAA regulations.
Highest-signal resume keywords
Multistate/Compact Nursing License (LPN/LVN)3+ Years Experience in Chronic Care ManagementProficiency in Electronic Health Records (EHR)Strong Communication SkillsPatient-Centered Approach
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Chronic Care ManagementRemote Patient MonitoringPatient EducationGoal SettingDocumentationData Response ManagementCare Plan ImplementationWorkflow AdherenceTime ManagementOrganizational Skills
Soft Skills
Interpersonal SkillsEmpathyEffective CommunicationTeam CollaborationProblem Solving
Tools & Technologies
Electronic Health Records (EHR)Care Management SoftwareVirtual Communication ToolsZoomSlack
Certifications & Qualifications
Multistate/Compact Nursing License (LPN/LVN)Additional State Licenses (if required)
Industry Keywords
Primary CareCardiologyInternal MedicineHome CareHIPAA Compliance
About the role
Key responsibilities & impact- Complete phone consultations with patients enrolled in care management and/or remote patient monitoring programs
- Provide support and education about patients’ chronic conditions
- Educate patients about health conditions and empower them with lifestyle and behavior strategies
- Assist patients to set and reach goals aligned with provider-approved care plans
- Maintain accurate and up-to-date patient records and document interactions and care plans per protocol
- Address patient concerns and barriers to care and find practical solutions to improve adherence and outcomes
- Provide clear, compassionate, and effective communication to patients
- Follow approved workflows for communicating patient needs to providers
- Participate in training sessions, team meetings, and quality improvement initiatives
- Respond to remotely transmitted patient data such as blood pressure, blood glucose, weight, and pulse oximetry according to approved partner workflows
- Manage an assigned group of patients throughout the month and assist with other patients or tasks as assigned
Requirements
What you’ll need- Current, valid, and in good standing Multistate/Compact Nursing License (LPN/LVN) required
- Additional state licenses may be required
- 3+ years of experience in primary care practice, cardiology, internal medicine, home care, or chronic care management/remote patient monitoring
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Proficiency in using electronic health records (EHR) and care management software
- Ability to work independently and as part of a team
- Empathy and a patient-centered approach to care
- Reliable internet connection
- HIPAA-compliant work area
- Proficiency with virtual communication tools (e.g., Zoom, Slack)
- Ability to work Monday through Friday, 9:00 am to 5:30 p.m. Eastern Time, unless otherwise specified
Benefits
Comp & perks- Additional state licenses may be required and will be reimbursed by HealthSnap
- Competitive salary and benefits package
- Opportunity for professional growth and development
- Collaborative and inclusive work environment
- Meaningful work that makes a positive impact on healthcare accessibility and outcomes