People Operations Coordinator

Hearst Health

. Answer routine questions about policies, processes, benefits, and HR systems; route escalations appropriately.

Posted 10/12/2026full-timeTampa • Florida • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HR administration, including employee records management, payroll support, benefits administration, and leave processes. Proficient in using HR systems and Microsoft Office tools to maintain accuracy and support employee engagement.

Highest-signal resume keywords

HR AdministrationPayroll SupportBenefits AdministrationEmployee Records ManagementClear Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee Records ManagementPayroll ProcessingBenefits AdministrationLeave AdministrationData AccuracyEngagement SurveysImmigration SupportPTO AdministrationOnboarding CoordinationExit Interview Coordination

Soft Skills

Attention to DetailDependabilityService OrientationTrust BuildingEffective Communication

Tools & Technologies

ATSOracle HCMMicrosoft ExcelMicrosoft OutlookMicrosoft WordMicrosoft Teams

Certifications & Qualifications

PHRSHRM-CP

Industry Keywords

HR SystemsEmployee EngagementConfidential Information HandlingPolicy QuestionsAdministrative Support

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Answer routine questions about policies, processes, benefits, and HR systems; route escalations appropriately.
Support ATS, benefits platforms, Oracle HCM, and other People tools.
Process employee and contingent labor transactions, including hires, changes, transfers, and terminations.
Maintain accurate People system records and support data checks, reports, audits, and corrections.
Coordinate payroll inputs, review changes, resolve routine discrepancies, and support PTO administration.
Assist with benefits administration, qualifying life events, annual enrollment, vendor reports, and invoices.
Coordinate onboarding and offboarding schedules, materials, forms, access requests, documents, and completion tracking.
Support leave and accommodation processes, tracking deadlines and records and escalating sensitive matters.
Coordinate immigration case documents and status tracking without making sponsorship or legal determinations.
Create and manage employee surveys, communications, calendars, directories, organization charts, procedures, and request tracking.
Coordinate exit interviews, survey follow-up, recognition program transactions, awards, rewards, and impact tracking.
Perform additional administrative and office-related tasks as assigned.

Requirements

What you’ll need

1–2 years of experience in HR administration, with hands-on responsibility for maintaining employee records and supporting payroll, benefits, leave administration, and employment documentation.
Professional experience with employee processes and records, payroll and PTO support, benefits administration support, employee leave and accommodations, engagement surveys, immigration support, employee recognition, company policy questions, or HR system support is preferred.
Strong attention to detail, accuracy, dependability, and follow-through, with sound handling of confidential information.
Clear written and verbal communication and a service-oriented approach to employee questions.
Comfortable learning HR systems and using Microsoft Office, especially Excel, Outlook, Word, and Teams.
Ability to organize recurring deadlines, track multiple requests, follow established procedures, and seek guidance when needed.
Professional and service-oriented, with the ability to build trust, communicate effectively, and support employees as internal customers.
Associate or bachelor’s degree preferred, not required.
PHR/SHRM-CP coursework or certification is a plus.
Must be available to collaborate onsite at MHK’s Tampa office at least three days per week.
Must successfully complete a background check and drug screening as a condition of employment.

Benefits

Comp & perks

Medical, vision, and dental plans for full time employees
401(k) offered with a generous match
Benefits begin on first day of the month following employment
Exercise/Health Club reimbursement opportunity
Monthly dependent care reimbursement opportunity
Short Term and Long-Term disability
Basic Term Life and AD&D Insurance
Generous Paid Time Off and Holiday Schedule