Technical Consultant

Hearst Health

. Use SQL, system data, logs, configuration, and approved tools to investigate issues, validate behavior, and identify likely causes.

Posted 10/9/2026full-timeTampa • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in SQL, data analysis, and technical consulting within client-facing roles, with a strong focus on system configuration, integration operations, and compliance in regulated environments. Proficient in troubleshooting, documentation, and cross-functional communication to enhance client relationships and operational efficiency.

Highest-signal resume keywords

SQL ProficiencyData AnalysisTechnical ConsultingSFTP OperationsAPI Testing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLData Analysis ConceptsLinux/Unix Shell CommandsREST API TestingSOAP API TestingSFTPPGP/GPG EncryptionSystem ConfigurationPython ScriptingBatch Processing

Soft Skills

Analytical SkillsTroubleshootingPrioritizationDocumentationCross-Functional Communication

Tools & Technologies

PostmanSoapUICURLAI TechnologiesEnterprise SchedulersGitBitbucket

Industry Keywords

Healthcare TechnologyPayer OperationsUtilization ManagementComplianceClient Growth

Tech Stack

Tools & technologies

LinuxPythonShell ScriptingSOAPSQLUnix

About the role

Key responsibilities & impact

Use SQL, system data, logs, configuration, and approved tools to investigate issues, validate behavior, and identify likely causes.
Triage complex escalations by assessing scope, impact, reproducibility, and priority; gather evidence and recommend next steps.
Support client file layouts, inbound and outbound feeds, batch processing, SFTP operations, PBM exchanges, vendor feeds, and related integration workflows.
Analyze files, payloads, rejections, mappings, code values, crosswalks, and processing results.
Partner with clients, PBMs, vendors, and internal teams to resolve issues, identify corrective actions, and document solutions.
Build trusted client relationships and provide guidance on solution options, client growth, adoption, and retention.
Partner with Functional Consultants on client needs, configuration, implementations, enhancements, and operational delivery.
Validate configuration, environment readiness, workflow feasibility, and technical outcomes against requirements.
Advise clients on configuration implications, product behavior, best practices, solution options, and operational trade-offs.
Develop or support risk-based validation for defects, enhancements, configuration changes, client issues, and release activity.
Confirm changes meet requirements and document expected and actual results and unresolved risks.
Support release, regression, upgrade, and production validation across applicable environments.
Partner with Sales and Account Management on appropriate cross-sell or upsell discussions, client growth, adoption, and retention.
Use approved AI technologies to enhance productivity, automate routine technical tasks, improve analysis and documentation, and support faster issue resolution while maintaining security, privacy, HIPAA/PHI, and responsible AI compliance.

Requirements

What you’ll need

Five (5) years of experience in technical consulting, application support, implementation, systems analysis, integration operations, or a similar client-facing technical role.
Working proficiency with SQL and data analysis concepts.
Practical experience with Linux/Unix shell commands and structured data formats such as CSV, XML, JSON, or fixed-width files.
Hands-on experience testing and validating REST or SOAP APIs with tools such as Postman, SoapUI, or cURL.
Hands-on experience with secure file transfer processes, including SFTP or FTPS and PGP/GPG encryption, decryption, or validation.
Working knowledge of system configuration, integrations, technical support processes, testing, and environment validation.
Strong analytical, troubleshooting, prioritization, documentation, and cross-functional communication skills.
Bachelor's degree in a technical or related field, or equivalent practical experience, and at least three years of experience in a related client-facing technical role.
Preferred: experience in healthcare technology, payer operations, care management, utilization management, appeals and grievances, or another regulated environment.
Preferred: experience with enterprise schedulers or batch workflow tools, operational and BI data environments, Python or shell scripting, and Git or Bitbucket.
Preferred: exposure to modern AI platforms and developer tools, including LLM APIs.
Preferred: experience with enterprise schedulers such as Skybot/Automate Schedule, Cron, Control-M, or Autosys.
Preferred: understanding of enterprise batch operations, concurrent processing, analytics platforms, and data reconciliation techniques.
Preferred: Python or shell scripting for automation, validation, troubleshooting, or operational support.

Benefits

Comp & perks

Medical, vision, and dental plans for full time employees
401(k) offered with a generous match
Benefits begin on first day of the month following employment
Exercise/Health Club reimbursement opportunity
Monthly dependent care reimbursement opportunity
Short Term and Long-Term disability
Basic Term Life and AD&D Insurance
Generous Paid Time Off and Holiday Schedule