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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong writing and editing skills while managing high-volume auction listings with attention to detail and accuracy. Exhibits excellent interpersonal communication and a customer-first mindset, ensuring effective collaboration across teams and responsiveness to seller needs.
Highest-signal resume keywords
Customer Support ExperienceStrong Writing And Editing SkillsDetail-Oriented OrganizationInterpersonal CommunicationKnowledge Of Automotive Culture
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Excellent Interpersonal SkillsCustomer-First MindsetHighly OrganizedSolutions-Oriented ApproachAdaptable And Proactive
Industry Keywords
Auction ListingsContent ProductionTechnical WritingAutomotive ServicesCollector Cars
About the role
Key responsibilities & impact- Prepare auction listings by organizing seller-submitted data and photos according to Bring a Trailer standards
- Coordinate with sellers and internal teams to incorporate updates and ensure listing accuracy and completeness
- Serve as the primary seller contact during the pre-auction phase
- Answer questions, provide guidance, and address concerns with patience and empathy
- Manage and prioritize a high-volume queue of listings to meet daily goals
- Track listings through internal systems and maintain knowledge of each listing’s history
- Collaborate cross-functionally to transition listings from creation to auction launch
- Contribute to special projects, process improvements, and other business needs
Requirements
What you’ll need- 2+ years of experience in customer support, content production, technical writing, automotive services, or a related field (or equivalent experience)
- Strong writing and editing skills
- Ability to present detailed information clearly and accurately
- Excellent interpersonal skills and a customer-first mindset
- Professional, approachable communication style
- Highly organized and detail-oriented
- Ability to manage multiple priorities and stakeholders in a fast-paced environment
- Ability to handle sensitive information with discretion and build trust
- Solutions-oriented approach and ability to navigate challenges independently
- Interest in or knowledge of collector cars and automotive culture
- Adaptable, proactive, and eager to support evolving team and business needs
- Must reside in one of: California, Colorado, Delaware, Florida, Illinois, Indiana, Maryland, Michigan, Minnesota, North Carolina, New York, Ohio, Pennsylvania, Rhode Island, Texas, Virginia, Washington, or Wisconsin
Benefits
Comp & perks- Collaborate with top-tier professionals across media, advertising, tech, fashion, lifestyle, and publishing
- Access to innovative training programs, immersive workshops, and exclusive industry events
- Flexibility of hybrid work
- Employee Resource Groups
- Medical, dental, and vision insurance from Day 1
- 401(k) plan with a generous company match
