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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Site Reliability Engineering with a strong focus on AWS cloud environments, observability practices, and incident response. Capable of developing automation solutions and improving system reliability, availability, and performance through effective collaboration and technical leadership.
Highest-signal resume keywords
Site Reliability EngineeringAWS Cloud EnvironmentsIncident Response LeadershipObservability PracticesAutomation Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PythonBashLinux Systems AdministrationPerformance OptimizationCapacity PlanningReliability TroubleshootingMonitoringLoggingAlertingRoot-Cause Analysis
Soft Skills
Effective CommunicationCollaboration
Tools & Technologies
AWSTCP/IPHTTP/HTTPSDNSLoad BalancingDatabasesVPC Networking
Industry Keywords
SLIsSLOsSLAsError BudgetsService OwnershipResilience EngineeringDisaster Recovery
Tech Stack
Tools & technologiesAWSCloudDNSFirewallsJavaLinuxPythonTCP/IP
About the role
Key responsibilities & impact- Own and improve the reliability, availability, scalability, and performance of MHK production applications and infrastructure
- Establish and continuously improve SLIs, SLOs, SLAs, and reliability metrics
- Design, implement, and maintain monitoring, logging, alerting, dashboards, and observability solutions
- Lead and participate in production incident response; diagnose complex issues; coordinate recovery; conduct root-cause analysis and drive corrective actions through completion
- Develop automation using Python, Bash, or similar tools to reduce manual intervention and operational toil
- Analyze system performance, capacity, latency, error rates, resource utilization, and scaling requirements; identify and resolve performance bottlenecks and reliability risks
- Identify single points of failure, evaluate system dependencies and failure modes, and develop strategies to improve high availability, fault tolerance, disaster recovery, and system resilience
- Support and improve the reliability of AWS production environments, including networking, storage, IAM, DNS, load balancing, databases, and related cloud services
- Partner with Engineering and QA to establish production-readiness standards, deployment safeguards, health checks, rollback strategies, and operational validation for production changes
- Develop and maintain runbooks, troubleshooting guides, service documentation, escalation procedures, and incident response processes
- Partner with Software Engineering, QA, Infrastructure, Security, Product, and other technical teams to identify reliability risks and implement sustainable solutions
Requirements
What you’ll need- Five (5) or more years of experience in Site Reliability Engineering, Production Engineering, Systems Engineering, Cloud Engineering, or a closely related technical discipline
- Strong understanding of SRE principles, including SLIs, SLOs, SLAs, error budgets, reliability metrics, service ownership, resilience engineering, and disaster recovery
- Demonstrated experience supporting production applications and infrastructure in high-availability environments
- Hands-on experience supporting, troubleshooting, and improving AWS cloud environments, including compute, networking, storage, IAM, DNS, load balancing, databases, and related services
- Experience leading production incident response, troubleshooting issues across applications, infrastructure, databases, networking, and cloud services, and completing root-cause analyses, post-incident reviews, and corrective actions
- Strong knowledge of observability practices, including monitoring, logging, alerting, dashboards, application performance monitoring, distributed tracing, and service health analysis
- Strong Linux systems administration, networking, performance optimization, capacity planning, and reliability troubleshooting skills, including TCP/IP, HTTP/HTTPS, DNS, firewalls, and VPC networking
- Ability to develop automation using Python, Bash, or similar tools; reduce operational toil; communicate complex technical issues clearly; and collaborate effectively with Engineering, QA, Infrastructure, Security, Product, and technical leadership
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical discipline, or an equivalent combination of education and relevant experience
- Relevant professional experience in Site Reliability Engineering, Production Engineering, Systems Engineering, Cloud Engineering, or a closely related discipline including supporting high volume java applications
- All prospective employees must pass a background check and drug screening
Benefits
Comp & perks- Medical, dental and vision plans for full-time employees
- 401(k) with a generous company match
- Generous paid time off and holiday policy
- Benefits begin on the first day of the month following employment
- Exercise and health club reimbursement opportunities
- Monthly dependent care reimbursement opportunities
- Short- and long-term disability coverage
- Basic term life and AD&D insurance
