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Speaker Program Specialist
HeartFlow, Inc. Schedule, coordinate and support healthcare professional education programs run by Medical Affairs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating healthcare professional education programs, managing schedules, and maintaining program data while ensuring compliance with industry regulations. Proficient in utilizing Salesforce, Zoom Webinars, and Google Suite to support program execution and reporting.
Highest-signal resume keywords
Medical Education Program CoordinationSalesforce ProficiencyHCP Interaction Rules FamiliarityOrganizational SkillsProblem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program SchedulingData ManagementExpense ReconciliationContract ProcessingAttendance Tracking
Soft Skills
Detail-OrientedTime ManagementWritten CommunicationVerbal CommunicationProactive Adaptability
Tools & Technologies
SalesforceBlackthornZoom WebinarsGoogle SuiteMS Office
Industry Keywords
Medical Device IndustryPharmaceutical IndustryHealthcare ProfessionalsAdvaMed CodeSunshine Act
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Schedule, coordinate and support healthcare professional education programs run by Medical Affairs
- Own the program calendar end to end, including identifying education, booking HCP faculty, and scheduling and payments reporting
- Identify and confirm HCP faculty and speaker availability; create invitations and calendar holds; manage confirmations, waitlists, cancellations and reschedules
- Build and maintain the master calendar of HCP education programs while avoiding conflicts
- Maintain Salesforce.com and Blackthorn program data for programs, faculty and attendee records
- Coordinate HCP and internal travel, room blocks, meals and office meeting rooms
- Provide administrative support, pre-program materials, virtual webinar support and post-program feedback
- Process, send and track HCP contracts and work with Legal on contract language updates
- Confirm documented need and fair-market-value rates for HCP engagements; maintain audit-ready program files
- Capture HCP transfers of value and support Open Payments reporting
- Reconcile expenses through Concur
- Track program types, faculty-led education and attendance; prepare summaries for Medical Affairs leadership
- Perform other administrative tasks for the Medical Affairs team as needed
Requirements
What you’ll need- Experience in the medical device or pharmaceutical industry coordinating medical education programs, events or operations
- Highly detail-oriented, with a track record of scheduling and running multiple programs at once
- Excellent organizational, time management and written/verbal communication skills
- Familiarity with HCP interaction rules, such as the AdvaMed Code and the Sunshine Act/Open Payments, preferred
- Proficient in Salesforce (Blackthorn preferred), Zoom Webinars, Google Suite and MS Office calendars and spreadsheets
- A proactive problem-solver who works independently in a work-from-home environment and adapts to changing priorities
- BA/BS in a related field, or equivalent experience
- Preferred experience of 2-3 years in the medical device or pharmaceutical industry working with Healthcare Professionals (HCPs)
Benefits
Comp & perks- Bonus
- Remote work arrangement
- Travel within the U.S. up to 3 times per year