Veterinary Clinic Relationship Specialist

Heartstrings Pet Hospice & In-Home Euthanasia

. Serve as a key ambassador for Heartstrings Pet Hospice .

Posted 9/20/2026full-timeRemote • United StatesJuniorMid-Level💰 $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in relationship management and outreach within the veterinary industry, with strong communication skills and the ability to educate and support veterinary teams on hospice and euthanasia services. Proficient in utilizing CRM tools and Microsoft 365 to track efforts and inform growth strategies.

Highest-signal resume keywords

Veterinary Relationship ManagementIn-Home Hospice EducationCRM ProficiencyExceptional Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExperienceOutreach Strategy DevelopmentPalliative Care KnowledgeQuality-of-Life ConsultationsGrief SupportData TrackingMarket Expansion SupportTravel Management

Soft Skills

High Emotional IntelligenceIndependent Work AbilityTime Management

Tools & Technologies

Microsoft 365Google WorkspaceCRM Platforms

Industry Keywords

Veterinary CommunityPet HospiceEuthanasia ServicesEnd-of-Life DecisionsConfidentiality Compliance

About the role

Key responsibilities & impact

Serve as a key ambassador for Heartstrings Pet Hospice
Cultivate relationships with veterinary practices
Educate veterinary teams on in-home hospice and euthanasia services
Strengthen collaborative partnerships supporting families navigating end-of-life decisions
Travel extensively to veterinary clinics, hospitals, and conferences across assigned markets, approximately 75% travel
Serve as an educational resource on in-home euthanasia, pet hospice and palliative care, quality-of-life consultations, and grief and aftercare support
Visit a minimum of two Heartstrings markets per month to strengthen existing partnerships and develop new relationships
Attend regional and national veterinary conferences, representing Heartstrings at exhibit booths and networking events
Develop and execute outreach strategies through in-person visits, virtual meetings, email engagement, and social channels
Gather field insights, trends, and feedback to inform marketing and growth strategy
Track outreach efforts and results using CRM tools and reporting systems
Collaborate with veterinarians and leadership to support market expansion

Requirements

What you’ll need

Minimum 2 years of sales, outreach, or relationship management experience (veterinary industry strongly preferred)
Strong existing connections within the veterinary community preferred
Must reside within 45 minutes of a major airport (proximity to Philadelphia International Airport preferred)
Exceptional verbal and written communication skills
High emotional intelligence and ability to tailor messaging to diverse audiences
Strong organizational and time management skills
Ability to work independently with limited supervision
Proficiency in Microsoft 365 (Word, Excel, PowerPoint, SharePoint)
Proficiency in Google Workspace
Proficiency in CRM platforms
Self-starter mindset with entrepreneurial drive
Ability to travel extensively, including occasional evenings and weekends
Maintain strict confidentiality of patient, client, and business information
Comply with all applicable laws, regulations, and company policies
Ability to travel frequently and manage dynamic scheduling
Perform additional duties as needed to support organizational growth

Benefits

Comp & perks

Medical Insurance (with 100% employer-paid HSA option available)
Dental & Vision Coverage
401(k) with 3% Company Match (Traditional & Roth options)
Generous Paid Time Off
Paid Bereavement Leave
Paid Parental Leave
Employer-funded Lifestyle Spending Account (LSA)
Basic & Voluntary Life Insurance + AD&D
Short & Long-Term Disability Coverage
Ongoing Training & Professional Development
Pet Insurance & Pet Discount Plan
Monthly Bonus Potential