Fundraising Data & Operations Coordinator

Heifer International

. Maintain accurate donor, prospect, and portfolio information, including assignments, segments, contact details, interactions, opportunities, plans, steps, and designations .

Posted 11/4/2026full-timeRemote • United StatesMid-LevelSenior💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in donor operations and data management, with strong analytical skills for fundraising data analysis and reporting. Proficient in CRM systems like Salesforce and advanced Excel functionalities to support data integrity and decision-making.

Highest-signal resume keywords

Donor Operations ManagementCRM Data ManagementAdvanced Excel SkillsData Analysis and ReportingCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryDatabase ManagementFundraising SupportData ReconciliationReporting and AnalysisData Quality AuditsTrend AnalysisRecord KeepingData ValidationResearch and Analysis

Soft Skills

Attention to DetailClear CommunicationOrganizational SkillsAnalytical JudgmentCollaboration

Tools & Technologies

SalesforceMicrosoft ExcelMicrosoft OfficeCRM SystemsFundraising Tools

Industry Keywords

FundraisingDonor EngagementData OperationsPortfolio ManagementFinancial Data Analysis

About the role

Key responsibilities & impact

Maintain accurate donor, prospect, and portfolio information, including assignments, segments, contact details, interactions, opportunities, plans, steps, and designations
Complete routine data entry, list preparation, imports, and record updates using established procedures
Reconcile records and investigate missing, inconsistent, or potentially duplicate information
Conduct recurring audits of CRM and connected fundraising tools; identify data quality patterns and recommend fixes
Support daily gift and donor list processes and help fundraisers locate gifts, receipts, and related information
Compile, validate, and analyze donor, portfolio, program, and financial data for fundraising planning, KPIs, and progress reporting
Maintain recurring reports, dashboard inputs, and reporting templates
Prepare ad hoc analyses and explain trends, discrepancies, and information gaps
Check source data, calculations, and report outputs before distribution
Document definitions and assumptions and translate technical information into useful summaries
Conduct preliminary donor and prospect research and prepare source-supported notes
Maintain funding opportunity lists and supporting materials
Review project information, identify missing or outdated information, and summarize program and financial details
Contribute research and analysis to assess funding opportunities and inform fundraising strategies
Maintain procedures, reference materials, and organized fundraising resources
Collaborate with RPC Operations, Programs, monitoring and evaluation colleagues, and other partners to improve data collection, reporting, and information flow
Recommend and help implement process improvements, automation, and quality checks
Support adoption of new tools and perform other related duties as assigned

Requirements

What you’ll need

Bachelor's degree in business, fundraising, computer/data science or related fields, or equivalent professional experience
Five or more years of experience in donor operations, engagement, data operations, fundraising, or related work
Minimum of 2-3 years of experience with development or fundraising data operations, database management, reporting, research, fundraising support, or related work involving detailed records and analysis
Demonstrated experience managing fundraising data within CRMs like Salesforce or a comparable platform
Strong Excel skills, including formulas, sorting, filtering, Pivot Tables, and comparing or reconciling datasets
Experience with Microsoft Office tools and ability to learn CRM and reporting systems
Demonstrated analytical judgment, attention to detail, and follow-through
Ability to investigate discrepancies, check work systematically, and summarize findings clearly
Comfort with sustained, detail-heavy and sometimes repetitive data work alongside changing project assignments
Ability to organize competing requests, meet deadlines, and communicate when priorities or capacity need clarification
Clear written and verbal communication and a collaborative approach
Sound judgment when handling confidential donor and organizational information
Ability to perform sustained computer-based data work; prepare, review, and proofread accurate reports; and collaborate through virtual, telephone, and written communication
Cross-functional project management skills; ability to understand dependencies, decisions, risks, and deadlines
Ability to work in a fast-paced environment with competing priorities and urgencies
Ability to work with sensitive information and maintain confidentiality
Must be a U.S. candidate

Benefits

Comp & perks

Health and wellness benefits including Flexible Spending Account and/or Health Saving Account
Employee assistance program
403(b) retirement plan with employer matching and discretionary contribution
22 vacation days
12 statutory and discretionary holidays
10 sick days per year
Employer-paid life insurance and accidental death & dismemberment (AD&D)
Professional development opportunities
Annual merit increase opportunities
Optional critical illness insurance
Legal assistance plan
Pet protection