People Technology Analyst

HelloFresh

. Own the Workday and People Technology support queue, working alongside analysts in other time zones to provide coverage .

Posted 11/3/2026full-timeRemote • PhilippinesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Workday backend configuration and support, with a strong focus on troubleshooting, data integrity, and compliance standards. Capable of analyzing trends, implementing sustainable solutions, and effectively communicating with diverse stakeholders.

Highest-signal resume keywords

Workday ConfigurationTechnical TroubleshootingData Integrity ManagementHR Processes UnderstandingExcel or Google Sheets Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workday HCMEIB ProcessingWorkday SecurityReporting/Calculated FieldsAdvanced CompensationAbsence ManagementTime TrackingPayroll ManagementBenefits AdministrationIntegrations

Soft Skills

Strong Attention to DetailClear CommunicationStructured Problem-SolvingSound JudgementContinuous Improvement Mindset

Tools & Technologies

Workday Configuration ToolsBusiness Process DefinitionsCondition RulesCalculated FieldsDomain Policies

Industry Keywords

People TechnologyHR SystemsData PrivacySecurity ComplianceGoverned Environment

About the role

Key responsibilities & impact

Own the Workday and People Technology support queue, working alongside analysts in other time zones to provide coverage
Investigate and resolve technical tickets on Workday backend configuration and setup
Identify root causes and implement sustainable fixes
Make system design and technical solution decisions based on scalability and maintainability
Analyze ticket trends and design solutions to reduce volume
Configure and update Workday within governance and review processes
Assess downstream impact before changes go live
Define scenarios, test, and validate configuration changes, releases, and system enhancements
Run data audits and identify data integrity issues
Build and maintain documentation, process guides, and knowledge base content
Partner with People Operations and Functional Specialists
Run and maintain standard reports and support complex analysis
Follow data privacy, security, and compliance standards when working with employee data and access
Escalate risks and decisions appropriately

Requirements

What you’ll need

Typically 2-4 years of hands-on experience in People Technology, HR systems, or a closely related role, with backend configuration responsibility
Direct experience with two or more Workday areas, such as HCM, EIB processing, Security, Reporting/Calculated Fields, Advanced Compensation, Absence, Time Tracking, Help, Payroll, Benefits, Integrations, Recruiting or Performance
Working knowledge of Workday configuration tools, including business process definitions, condition rules, calculated fields, domain policies, and related tasks
Strong troubleshooting skills
Sound judgement in making design decisions with imperfect information and ability to explain reasoning
Solid understanding of HR processes and how Workday enables them
Experience executing and testing changes in a governed environment
Strong attention to detail and structured problem-solving approach
Comfort working with Excel or Google Sheets, including formulas, validation, and basic analysis
Clear communication with technical and non-technical stakeholders
Continuous improvement mindset focused on reducing manual effort and repeat issues
Bachelor's degree in Information Systems, a related field, or equivalent practical system configuration experience
Fluency in English is required; additional languages are a plus

Benefits

Comp & perks

Long Service Benefits (anniversary bonus)
Mental health support
HMO medical coverage
Generous leave benefits
Life insurance for you and your family
Annual learning & development budget
Access to the 360 Learning platform
Supportive environment prioritizing work-life balance and personal time
Collaboration within a diverse global community