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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in dental insurance claims processing, financial record management, and effective communication with patients and insurance providers. Proficient in maintaining confidentiality and accuracy while managing accounts receivable and collaborating with cross-functional teams.
Highest-signal resume keywords
Dental Insurance Claims ProcessingAccounts Receivable ManagementMicrosoft Excel ProficiencyStrong Written And Verbal CommunicationAttention To Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Dental Insurance ClaimsFinancial Record ManagementData Entry AccuracyPayment ProcessingLedger Reconciliation
Soft Skills
Organizational SkillsProfessional CommunicationAbility To Manage Multiple Priorities
Tools & Technologies
Microsoft ExcelGoogle SheetsAdministrative Software
Industry Keywords
Canadian Insurance StandardsConfidentiality ProceduresData Protection ProceduresPatient Account Management
About the role
Key responsibilities & impact- Prepare and submit dental insurance claims following Canadian insurance standards
- Process insurance payments, reconcile ledgers, and update patient accounts
- Follow up on outstanding insurance claims, benefit coordination, and pre-authorizations
- Communicate professionally with patients and insurance providers regarding billing and account inquiries
- Set up treatment contracts and pre-authorized payment agreements
- Process patient payments and maintain accurate financial records
- Monitor outstanding balances and assist with accounts receivable follow-up
- Prepare daily reconciliation reports and monthly financial summaries
- Maintain accurate data entry and patient account information
- Follow established confidentiality, privacy, and data protection procedures
- Access patient information exclusively through approved, secure systems
- Collaborate with finance, customer service, and administrative teams
Requirements
What you’ll need- Previous experience in finance administration, billing, accounts receivable, or customer service
- Strong written and verbal English communication skills
- Excellent attention to detail and accuracy in data entry
- Proficiency in Microsoft Excel, Google Sheets, and administrative software
- Comfortable communicating with patients regarding financial matters
- Strong organizational skills and ability to manage multiple priorities
- Ability to learn new software and follow established procedures
- Must be available to work full-time night shifts aligned with Canadian daytime business hours
- Follow established confidentiality, privacy, and data protection procedures
- Access patient information exclusively through approved, secure systems
- Collaborate with finance, customer service, and administrative teams
Benefits
Comp & perks- Competitive hourly rate
- On-time payments, every time
- Payments processed via Wise
- Direct client training provided
- Dedicated Account Manager as your point of contact
- Exposure to a wide range of modern SaaS platforms
- Potential for increased responsibilities as the company scales
- Tenure recognition for long-term team members
- Clear escalation paths
- 100% remote — work from home
- Stable, long-term account placements (not gig-style work)
- Supportive team culture across all accounts
- Exposure to multiple practice types and platforms
- Potential for increased hours or additional accounts based on performance
- We value loyalty and recognize those who grow with us