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About the role
Key responsibilities & impact- Support EAMs and RSDs in planning and executing sales activities, events, and trainings
- Provide trained, approved hands-on clinical support, including dressing changes, product applications, and evaluation/trial support
- Progress to independent execution of clinical support activities
- Serve as a customer point of contact and coordinate follow-up
- Resolve customer inquiries to maintain satisfaction
- Build and maintain relationships with healthcare decision-makers and influencers
- Manage order entry, tracking, and logistics for timely delivery
- Prepare sales materials, presentations, and forecasts
- Maintain accurate CRM records
- Conduct cold outreach into designated target accounts and build a documented personal pipeline
- Perform market research and competitor analysis
- Share customer and market insights with sales and product teams
- Stay current on product, clinical, and wound-care developments
- Deploy nationally for territory coverage, launches, evaluations, and strategic assignments
Requirements
What you’ll need- BS/BA in business, healthcare, or a related field or equivalent experience required
- 1–2 years of experience in sales support, customer service, or administrative roles
- Experience in healthcare, medical device, or pharmaceutical industry highly desirable but not required
- Drive, coachability, learning agility, professionalism, and comfort in a field-based environment
- Familiarity with supporting field sales teams is an advantage
- Proficiency with Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook
- Comfort with Microsoft Teams
- Valid driver’s license and reliable transportation
- Flexibility to travel or work outside standard business hours when required
- Previous experience in startup and medium-sized companies preferred but not required
- Ability to work in the United States, as indicated by E-Verify employment eligibility verification
Benefits
Comp & perks- Equal access to employment opportunities
- Diverse and inclusive workplace culture
- Permanent employment
- Full-time employment