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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing commercial strategies for the Recycling and Refining business, with a strong focus on customer relationship management, negotiation, and financial analysis. Proficient in analyzing market trends and material economics to drive profitable growth and develop customer-specific solutions.
Highest-signal resume keywords
B2B Sales ExperienceCommercial ManagementStrategic Account ManagementNegotiation SkillsFinancial Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentMarket AnalysisMaterial SourcingProfitability AnalysisBusiness Plan Development
Soft Skills
Relationship ManagementConsultative SellingProject ManagementOrganizational SkillsProblem Solving
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointMicrosoft WordCRM SystemsMicrosoft Dynamics
Industry Keywords
Precious MetalsRecyclingRefiningIndustrial ManufacturingMetals Processing
About the role
Key responsibilities & impact- Develop and execute annual and multi-year commercial strategies for the Recycling & Refining business
- Drive profitable growth by acquiring new precious-metal-bearing material streams and expanding existing customer relationships
- Develop sales plans, forecasts, territory strategies, customer growth plans, and commercial objectives
- Serve as the primary commercial contact for assigned strategic accounts and build long-term relationships with customer decision-makers
- Understand customers’ material streams, processing activities, supply chains, business objectives, and commercial requirements
- Lead and negotiate commercial discussions involving material specifications, pricing, settlement terms, logistics, assay requirements, payment terms, contracts, and service offerings
- Identify, evaluate, and develop new sources of precious-metal-bearing materials
- Work with Refining, Laboratory, Operations, Technical, and Logistics teams to assess material characteristics, recoverability, processing requirements, analytical needs, logistics, and overall business value
- Monitor precious-metal markets, recycling and refining trends, customer industries, technology developments, competitive activity, and emerging material streams
- Analyze revenue, profitability, material volumes, customer economics, pipeline activity, anticipated material flows, and forecasts
- Identify performance gaps and develop corrective actions with business leadership
- Coordinate cross-functional resources to deliver customer commitments, resolve complex issues, and balance customer, refining, processing, quality, logistics, risk, compliance, and profitability objectives
- Conduct commercial activities in accordance with Heraeus policies, regulations, and compliance obligations
- Lead through customer ownership, commercial accountability, and cross-functional collaboration without direct people-management responsibility
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Marketing, Finance, Engineering, Chemistry, Metallurgy, Supply Chain, or a related discipline
- At least five years of progressive experience in B2B sales, commercial management, strategic account management, business development, material sourcing, or a related field
- Demonstrated experience managing complex customer relationships and commercial opportunities
- Experience developing sales strategies, forecasts, business plans, and customer growth initiatives
- Strong commercial and business acumen, including the ability to evaluate customer and material economics
- Strong negotiation, consultative selling, presentation, written communication, and relationship-management skills
- Ability to analyze complex business situations, make sound recommendations, and solve non-routine problems
- Ability to influence and lead through collaboration without direct reporting authority
- Strong organizational and project-management skills, with the ability to manage multiple priorities and competing objectives
- Proficiency with Microsoft Excel, PowerPoint, Word, CRM systems, and other standard business applications
- Experience in precious metals, recycling, refining, specialty chemicals, industrial manufacturing, engineered materials, mining, metals processing, or a related industry preferred
- Experience working with precious-metal-bearing materials or recycling and refining processes preferred
- Experience negotiating complex commercial agreements or managing commodity-related commercial activities preferred
- Experience supporting multinational or global customers preferred
- Experience with CRM platforms such as Microsoft Dynamics, Salesforce, or an equivalent system preferred
- Knowledge of precious-metal markets and recycling and refining business models
- Understanding of precious-metal-bearing material streams and commercial evaluation
- Financial and profitability analysis skills
- Market analysis and competitive intelligence capabilities
- Ability to understand technical, refining, laboratory, logistics, and material-flow requirements
- Ability to develop executive-level customer relationships and customer-specific solutions
- Sound judgment regarding customer prioritization, material sourcing, pricing recommendations, commercial terms, forecasting, and risk escalation
- Frequently sit, stand, walk, and use hands to operate office equipment
- Communicate effectively in person, by telephone, and through electronic communication
- Occasionally lift and carry up to 20 pounds
- Travel frequently throughout the United States and Canada, with occasional international travel
- Visit manufacturing, recycling, refining, laboratory, production, industrial, and customer facilities where personal protective equipment may be required
- Follow applicable policies, laws, regulations, customer and material acceptance requirements, Anti-Money Laundering expectations, precious-metals accountability standards, and other compliance obligations
Benefits
Comp & perks- Equal access to opportunities and fair, equal consideration for qualified applicants
- Diverse and inclusive culture
- E-Verify employment eligibility confirmation after hire
