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Herbert Smith Freehills

Manager, Legal Operations Advisory

Herbert Smith Freehills

. Advise senior leaders in corporate legal functions across all aspects of the legal operating model, with up-to-date knowledge of industry best practice and AI .

Posted 9/18/2026full-timeSydney • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in legal operations and transformation, with a strong focus on project management, client relationship building, and the application of AI in legal workflows. Proficient in data handling, analytical skills, and effective communication to deliver high-quality client solutions.

Highest-signal resume keywords
Legal Operations ManagementProject Scoping And PlanningAI Integration In Legal WorkflowsData Visualization And StorytellingClient Relationship Building

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Legal OperationsProject ManagementChange ManagementProcess EnhancementDesign-Thinking MethodologiesData HandlingAnalytical SkillsLegal TechnologyOperating Model TransformationConsultative Project Management
Soft Skills
Exceptional CommunicationCollaborationRelationship BuildingContinuous ImprovementPresentation Skills
Tools & Technologies
PowerPointExcelPower BIVisio
Certifications & Qualifications
Bachelor's Degree In Law
Industry Keywords
Legal AI LandscapeClient EngagementMarket VisibilityStrategic InitiativesHigh-Quality Deliverables

About the role

Key responsibilities & impact
  • Advise senior leaders in corporate legal functions across all aspects of the legal operating model, with up-to-date knowledge of industry best practice and AI
  • Act as day-to-day engagement lead, driving project scoping, planning and delivery of high-quality client deliverables
  • Facilitate workshops, presentations and co-creation sessions
  • Translate complex concepts into clear, accessible insights
  • Proactively develop client-facing solutions
  • Pursue research projects and monitor trends, particularly in AI
  • Build and strengthen relationships with internal and external clients
  • Align LOA services to client and market needs
  • Support business development activity, including identifying opportunities and contributing to proposals and pipeline growth
  • Provide task direction and guidance to junior team members during engagement delivery
  • Promote LOA internally and externally to boost market visibility and recognition
  • Contribute to LOA strategic initiatives under the direction of the Head of LOA
  • Role model high performance and foster collaboration and continuous improvement within the team

Requirements

What you’ll need
  • Bachelor's degree in law or a related field
  • At least five years' experience in legal operations and transformation
  • Proven track record managing consultative projects across the full lifecycle: assessment, design, implementation and continuous improvement
  • Experience scoping, planning and managing complex projects concurrently
  • Deep knowledge of operating model transformation, functional strategy, process enhancement, legal technology, change management and design-thinking methodologies
  • Strong data handling and analytical skills
  • Excellent data visualisation and storytelling capability using PowerPoint, Excel, Power BI and Visio
  • Solid understanding of the legal AI landscape
  • Exceptional communication skills
  • Ability to build client relationships, present to senior stakeholders and translate complex ideas for diverse audiences
  • Practicing lawyer with quality experience using AI platforms to optimise workflows is considered relevant

Benefits

Comp & perks
  • 12-month contract
  • Opportunities to learn on the job
  • Tailored learning opportunities
  • Daily experiences, supportive challenges, team collaboration, mentors, and structured learning opportunities
  • Mental health support
  • Holistic wellbeing fund
  • Home office allowance